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South Africa: Reservationist – Walmer – Port Elizabeth posted by HotelJobs

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Job Description

Below/jobs/reservationist-walmer-port-elizabeth/ We are currently recruiting for a Reservationist for a Hotel Group based in Port-Elizabeth at their Head Office based in Walmer. This role is within the Central Reservations Office (CRO) and reports to the Reservations Manager & Revenue Manager Job Purpose To handle all reservation enquiries efficiently and professionally, maximise room revenue, and ensure excellent customer service while maintaining accurate booking records. Key Responsibilities Answer incoming calls, emails, and online booking enquiries promptly and professionally. Process individual and group reservations accurately in the Property Management System (PMS). Recon Credit Cards to opera (Operating System) Issue AR Invoices assist Debtors department Advanced Deposits allocate payments and post to applicable reservations Check POP file and clear file once payments have been posted Nedbank IVeri and Lite recon and post payments as well as links to guests Commissions and supporting Invoices. Issue to accounts for payment Process refunds / credit note paperwork Check room availability and quote rates according to property policies. Upsell rooms, packages, and property services to maximise revenue. Amend; cancel, and confirm reservations as required. Ensure all bookings have correct payment details and billing instructions. Liaise with Front Office, Sales and Marketing, and Revenue departments regarding bookings Maintain accurate guest profiles and reservation records. Handle special requests and VIP bookings. Ensure compliance with company policies and reservation procedures. Assist with reporting (daily pickup reports, occupancy updates, etc.). Required Skills & Competencies Excellent communication skills (verbal and written). Strong telephone etiquette. Good computer literacy (Microsoft Office, excel and word) PMS System – Opera Attention to detail and accuracy is vital Ability to multitask and work under pressure. Sales and upselling skills. Customer-focused attitude. Problem-solving ability in high pressurised environment Qualifications & Experience Grade 12 (Matric). Hospitality qualification (advantageous). Minimum 12 years experience in reservations, front office, Personal Attributes Professional and well-spoken. Reliable and punctual. Team player. Positive and proactive attitude. Salary on offer R15k per month To apply, forward CV, all proof of qualifications and references to ronel@ Apply Below Only shortlisted candidates will be contacted, if you don’t get feedback within 7 day’s regards your CV as not shortlisted.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in South Africa

In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.

When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.

Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.

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Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.

Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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