Duties:
Client communication: Respond to inquiries from potential clients regarding room types, availability, pricing, packages, and event options. Proposal generation: Create customized proposals outlining details of the client`s desired event, including pricing and room blocks. Sales tracking: Maintain accurate records of sales leads, bookings, and follow-ups in the hotel`s property management system. Contract management: Assist in drafting and finalizing contracts with clients, ensuring all terms are clearly defined. Event coordination: Collaborate with other departments to coordinate logistics for events, including catering, room setups, and audiovisual needs. Customer relationship management: Build and maintain relationships with clients, including follow-up calls to ensure satisfaction and encourage repeat business. Market research: Stay informed about competitor pricing and offerings to maintain a competitive edge. Sales reporting: Generate regular sales reports analysing booking trends, revenue performance, and key metrics. Administrative tasks: Manage sales-related paperwork, update client information, and handle data entry.
Requirements:
Grade 12 A formal qualification Experience in an administrative role in a large hospitality operation / hotel Excellent communication skills: Ability to clearly articulate information to clients both verbally and in writing Strong organizational skills: Efficiently manage multiple sales leads, bookings, and deadlines Customer service focus: Prioritize client satisfaction throughout the booking process Sales acumen: Understand sales techniques and strategies to close deals effectively Proficiency in sales software: Familiarity with hotel property management systems and CRM platforms Attention to detail: Ensure accuracy in all sales documents and communication
Sales Coordinator position available in ZA, South Africa. This job position was posted by . The job has been posted on 2025-03-03 in the Sales category
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