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South Africa: Senior Butler (5* Game Lodge) – Klaserie posted by Phoenix Recruitment

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Job Description

About the Role

We are seeking an experienced Senior Butler to join our team at a 5* Game Lodge in Klaserie, where you will be responsible for ensuring exceptional guest experiences across all food and beverage services. As a key member of our butler team, you will collaborate closely with colleagues to deliver outstanding service, while also providing training and support to junior staff members.

Key Responsibilities

  • Manage overall guest service experience in the camp, maintaining high standards
  • Provide full-service functionality to guests during all mealtimes until they are finished
  • Be accountable for all service-related stock consumption and stock takes, including items such as cutlery & crockery
  • Interact with guests, collecting personal preferences and relevant information to tailor their experience
  • Provide feedback on any issues noticed by yourself or the guests

Requirements

  • Grade 12
  • Formal butler / hospitality qualifications
  • Experience in a senior butler role with responsibilities such as:
  • Stock takes
  • Ordering
  • Staff management
  • Well-spoken, organised, and able to work under pressure
  • Good understanding of 5-star establishments
  • Knowledge of the highest level of F&B customer service in a luxury environment
  • Sound wine, cocktail, food knowledge preferred
  • Sound knowledge when it comes to dietary requirements/preferences

Qualifications

Formal butler / hospitality qualifications are required for this role.

Salary & Benefits

Salary details will be discussed during the interview process.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Catering / hospitality Jobs in ZA

The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.

When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.

Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.

The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.

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Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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