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South Africa: Senior Butler (5* Game Lodge) – Klaserie posted by Phoenix Recruitment

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Job Description

About the Role

We are seeking an exceptional Senior Butler to join our 5* Game Lodge in Klaserie, where you will collaborate closely with the butler team to deliver an outstanding guest experience. As a key member of our team, you will be responsible for managing the junior butler team, providing training and support as needed, and working in partnership with the kitchen to enhance the dining experience for our guests.

Key Responsibilities

  • Manage overall guest service experience in the camp, ensuring that high standards are maintained
  • Provide full-service functionality to guests; ensuring you are present for all mealtimes until guests are finished
  • Be accountable for all service-related stock consumption and stock takes, including service-related items such as cutlery & crockery
  • Interact with guests and ensure you collect all personal preferences and relevant information, using this to tailor make their experience
  • Provide feedback to relevant management on any issues noticed by yourself or the guests

Requirements

  • Grade 12
  • Formal butler / hospitality qualifications
  • Experience in a senior butler role with responsibilities such as stock takes, ordering, staff management, etc.
  • Well spoken, organised, and able to work under pressure
  • Good understanding of 5-star establishments
  • Knowledge of the highest level of F&B customer service in a luxury environment
  • Sound wine, cocktail, food knowledge preferred
  • Sound knowledge when it comes to dietary requirements/preferences

Qualifications

Formal butler / hospitality qualifications are required for this role.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Catering / hospitality Jobs in ZA

The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.

When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.

Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.

The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.

Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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