<p><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Senior Sales Consultant Luxury Safari Travel Company | Remote</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"><br></span></span></p><p><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Salary:</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"> Negotiable, dependent on experience<br></span></span></p><p style="text-align:start"><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">A leading luxury safari travel company is seeking a </span></span><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Senior Sales Consultant</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"> to join their remote team. This role is responsible for the </span></span><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">end-to-end selling, consultation, and booking</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"> of all products, including itinerary building, product development, and customer service, in line with company standards, operational systems, and policies. The Senior Sales Consultant will act as the primary contact point for clients and will maintain strong knowledge of both new and existing products and itineraries.<br></span></span></p><hr><h2 style="text-align:start"><strong><span style="color:rgb(23, 27, 39);"><span style="background-color:rgb(255, 255, 255);">Key Responsibilities</span></span></strong><span style="color:rgb(23, 27, 39);"><span style="background-color:rgb(255, 255, 255);"><br></span></span></h2><ul><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Manage the full </span></span><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">sales cycle</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">, including quoting, invoicing, supplier confirmation, and payment follow-up<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Take responsibility for </span></span><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">major accounts</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"> and ensure client satisfaction<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Build and tailor </span></span><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">itineraries</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"> for clients in line with company standards<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Provide excellent </span></span><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">customer service</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"> and handle complaints professionally<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Manage </span></span><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">group bookings and tour series</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"> efficiently<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Maintain accurate reporting and provide updates to management<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Collaborate with local operations, sales, and purchasing teams effectively<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Mentor and coach </span></span><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">junior staff</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"> to ensure continuous development<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Participate in a </span></span><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">shift system</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"> including after-hours emergency support and Saturdays as required<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Work independently and remotely while maintaining productivity<br></span></span></p></li></ul><hr><h2 style="text-align:start"><strong><span style="color:rgb(23, 27, 39);"><span style="background-color:rgb(255, 255, 255);">Qualifications & Experience</span></span></strong><span style="color:rgb(23, 27, 39);"><span style="background-color:rgb(255, 255, 255);"><br></span></span></h2><ul><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Strong destination knowledge of </span></span><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">South Africa, Namibia, Botswana, Zimbabwe, and Zambia</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"><br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Knowledge of </span></span><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">East Africa, Mozambique, and Malawi</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"> is advantageous<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">At least </span></span><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">5 years experience</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"> as a Senior Sales Consultant in the travel industry, ideally in the luxury sector<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Experience using </span></span><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Travel Studio and Wetu</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"> or similar reservation software<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Proven ability to </span></span><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">execute all stages of the booking lifecycle</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"><br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Experience in dealing with groups, tour series, and major accounts<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Fluent in </span></span><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">English</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">, both written and verbal<br></span></span></p></li></ul><hr><h2 style="text-align:start"><strong><span style="color:rgb(23, 27, 39);"><span style="background-color:rgb(255, 255, 255);">Skills & Attributes</span></span></strong><span style="color:rgb(23, 27, 39);"><span style="background-color:rgb(255, 255, 255);"><br></span></span></h2><ul><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Ability to work across </span></span><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">multiple cultures</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"> and adapt to client needs<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Strong communication skills via </span></span><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">phone, email, and virtual meetings</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"><br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">High level of </span></span><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">customer focus</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">, with strong complaint handling skills<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Excellent </span></span><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">negotiation and influencing</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"> abilities<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Self-driven and able to work flexibly to meet deadlines<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Competent in </span></span><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Microsoft Office</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">, particularly Excel, and internet research<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Strong attention to detail and accuracy<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Ability to work under pressure and manage multiple tasks<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Friendly, flexible, and a sense of humour<br></span></span></p></li></ul><hr><h2 style="text-align:start"><strong><span style="color:rgb(23, 27, 39);"><span style="background-color:rgb(255, 255, 255);">Other Requirements</span></span></strong><span style="color:rgb(23, 27, 39);"><span style="background-color:rgb(255, 255, 255);"><br></span></span></h2><ul><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">High conversion rates and achieving sales targets<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Quick turnaround times on client requests<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Understanding inter-departmental workflows and collaboration<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Work from home with </span></span><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">reliable internet and electricity</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">, including during load shedding<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Company provides laptop and additional screen; staff must use MS Teams and WhatsApp for communication<br></span></span></p></li></ul><hr><h2 style="text-align:start"><strong><span style="color:rgb(23, 27, 39);"><span style="background-color:rgb(255, 255, 255);">Working Hours</span></span></strong><span style="color:rgb(23, 27, 39);"><span style="background-color:rgb(255, 255, 255);"><br></span></span></h2><ul><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Standard: Monday to Friday, 08:00 to 17:00<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Shift week: After-hours emergency support and Saturday 09:00 to 13:00<br></span></span></p></li></ul><hr><p style="text-align:start"><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">This is an excellent opportunity for an experienced and self-motivated </span></span><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Senior Sales Consultant</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"> to join a prestigious luxury safari travel company in a fully remote capacity, delivering outstanding service and expert consultation to clients.</span></span></p>

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