South Africa: Senior Travel Designer (Owned Agencies) – Jhb I Ct (Hybrid) posted by Phoenix Recruitment

March 17, 2026 Jobs in South Africa

Phoenix Recruitment

ZA

Travel / tourism

Job Description

About the Role

A well-known Inbound DMC is seeking a Senior Travel Designer based in either Cape Town or Johannesburg. The ideal candidate will be responsible for managing and completing the booking confirmation process, delivering exceptional service to stakeholders, and strengthening partnerships with suppliers.

Key Responsibilities

Manage and complete booking confirmation process
Provide continuous communication and excellent service delivery to the Operations Specialist at all times
Strengthen the bond and partnership with stakeholders through effective communication and exceptional service
Attend ad hoc familiarization trips with operation specialist
Maintain in-depth supplier knowledge to maximize mutually beneficial relationships with AP partners
Ensure accuracy and financial health of bookings

Requirements

Matric certificate
Tertiary certificate in Travel & Tourism / hospitality
At least 4-5 years’ experience in handling customer relationships and developing/promoting product and building journeys in the inbound travel industry
In-depth knowledge of Southern and East Africa
Working knowledge of TourPlan and WETU or similar booking/operating system

Qualifications

(No qualifications mentioned in original job description, so skipping this section)

Salary & Benefits

(Salary information not provided in original job description, so skipping this section)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Travel / tourism Jobs in ZA

The travel and tourism industry in South Africa is typically a dynamic and fast-paced field, with a high demand for skilled professionals to cater to the growing number of domestic and international tourists visiting the country. This includes roles such as hotel management, hospitality operations, tour guiding, travel agency management, and more.

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Salaries in the travel and tourism industry in South Africa can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level positions may start within a broad range of R150 000 to R250 000 per annum, while senior roles or those in larger companies may command salaries ranging from R400 000 to over R1 million per annum. However, it’s essential to note that actual salaries can vary significantly depending on individual circumstances and industry standards.

Common skills required for careers in the travel and tourism industry in South Africa include excellent communication and interpersonal skills, a strong understanding of the local culture and tourism infrastructure, proficiency in multiple languages (such as English, Afrikaans, isiZulu, or isiXhosa), and experience with customer service, event management, and marketing. Typically, a degree or diploma in hospitality, tourism, or a related field is also required for many entry-level positions.

The industry sectors that commonly employ travel and tourism professionals include the financial services sector, technology industry, manufacturing sector, and more. Tourist infrastructure development projects are also creating new job opportunities across various sectors.

Career progression paths for those entering the travel and tourism industry in South Africa may include training and certifications in specialized areas such as hotel management, tour guiding, or travel agency operations. Typically, career advancement opportunities can be found through promotions within existing companies, networking events, and seeking mentorship from experienced professionals. Additionally, many travel and tourism companies invest in staff development programs to enhance skills and knowledge, providing opportunities for employees to take on new challenges and advance their careers.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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