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South Africa: Waitress (5* Hotel) – Dubai posted by Phoenix Recruitment

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Job Description

Luxury 5* Hotel in Dubai is looking for a Waitress. Duties will include greeting customers , taking food and drink orders, serving them accurately and ensuring a positive dining experience . The suitable candidate will also manage payments, maintain a clean dining area and anticipate guest needs . The role requires excellent communication, multitasking and strong customer service skills to work efficiently in a fast-paced environment. Duties: Greet guests, escort them to tables, present menus, and take food and drink orders, ensuring accuracy. Communicate orders to the kitchen, ensure accuracy, and deliver food and beverages to customers promptly. Memorize the menu to answer questions and make recommendations, and upsell appetizers, desserts, or drinks. Set and reset tables, and ensure the dining area is clean, organized, and presentable. Check on guests throughout their meal, handle complaints professionally, and process payments accurately. Perform various shift duties like rolling silverware, clearing tables, and following all health and safety standards. Requirements: Grade 12 At least 3 years high end hotel / restaurant experience A friendly demeanour and excellent communication and interpersonal skills to provide attentive service. Ability to multitask efficiently in a fast-paced environment, attention to detail, and good memory. A willingness to collaborate with other staff members. The ability to stand for long periods and carry heavy items, especially during busy shifts. Food knowledge, basic math skills, and the ability to use point-of-sale (POS) systems are often necessary. Please Note: Applications open to Caucasian candidates Package on offer: Basic: AED2-2.5K / USD540-680.00 service charge Accommodation (shared), medical insurance, transportation, meals on duty, leave ticket & on boarding ticket
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About Catering / hospitality Jobs in ZA

The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.

When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.

Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.

The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.

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Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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