South Africa: Wellness Therapist posted by HotelJobs

Job Specification: Wellness Therapist Game Lodge (South Africa) Position Title Wellness Therapist / Spa & Wellness Therapist Location Game Lodge / Private Game Reserve South Africa Department Wellness & Spa Reports To Spa Manager / Lodge Manager Position Summary The Wellness Therapist is responsible for delivering high-quality, personalised wellness and spa treatments to guests in a luxury safari lodge environment, ensuring exceptional service standards, guest satisfaction, and a relaxing experience that complements the overall lodge offering. Therapists may also support general lodge duties as required. Key Responsibilities Guest Services & Treatments Deliver a range of professional wellness and spa treatments (e.g., massage therapies, facials, body treatments, aromatherapy, holistic therapies). Tailor treatments to individual guest needs and preferences. Provide informed product advice and recommend appropriate treatment plans or home care regimens. Maintain a calm, welcoming, and professional atmosphere that enhances the guest experience. Professional Standards Ensure all treatments comply with health, safety, hygiene, and sanitation standards. Maintain treatment rooms to luxury lodge standards of cleanliness and presentation. Uphold guest confidentiality and professional conduct at all times. Operations & Administration Book and manage appointments efficiently, maintaining guest records as required. Assist with retail product sales and stock control where applicable (treatment oils, wellness products). Support lodge operational duties when treatments are not scheduled, such as guest hosting, housekeeping, or reception assistance (varies by lodge). Collaborate with spa and lodge teams to develop or promote wellness packages or specials. Qualifications & Experience Formal qualification in massage, beauty therapy, somatology, holistic therapy, or related field (Diploma/Certificate). Minimum 13 years experience in spa, wellness, or hospitality environment (experience at a lodge or resort is advantageous). Knowledge of a range of techniques such as Swedish, deep tissue, hot stone, aromatherapy, etc. Strong guest service and communication skills . Professional; reliable, and adaptable to lodge operations. Computer literacy (booking systems, basic office applications) where required. Skills & Competencies Warm; approachable, and professional demeanour. Excellent interpersonal and teamwork skills. Ability to work independently and manage a flexible schedule. Attention to detail, cleanliness, and personal presentation. Work Conditions May include live-in accommodation with shared or private facilities, meals provided, and structured work cycles typical of remote lodge operations (for example, 36 weeks on / 12 weeks off). Flexible working hours to cover lodge operational needs (weekends and public holidays).