Stellenbosch: Operations Manager – Small Luxury Boutique Hotel – Stellenbosch (No Accommodation) posted by HotelJobs

September 20, 2025 Jobs in Cape Winelands

Stellenbosch: Operations Manager – Small Luxury Boutique Hotel – Stellenbosch (No Accommodation) posted by HotelJobs

Posted on 2025-09-20 00:00:00

Employer	HotelJobs
Category	Other IT/Computer
Location	Western Cape / Stellenbosch

Job Summary

A small luxury boutique hotel property in the Stellenbosch region requires a hands-on operations manager.Kindly note this position is live-out, no accommodation offered. The job role will have a strong emphasis on F&B.Responsibilities:<ul><li>Overseeing Daily Operations: Managing all aspects of the hotel's daily operations, ensuring smooth and efficient functioning across all departments (front desk, housekeeping, food and beverage, maintenance, etc.). </li><li>Staff Management: Recruiting, training, and supervising hotel staff, including scheduling, performance management, and fostering a positive work environment. </li><li>Budget Management: Managing and controlling hotel expenses, developing and monitoring budgets, and ensuring financial efficiency. </li><li>Inventory Management: Overseeing inventory levels for all departments, ensuring adequate supplies and equipment are available, and minimizing waste. </li><li>Guest Satisfaction: Ensuring high levels of guest satisfaction through attentive service, prompt issue resolution, and creating a welcoming atmosphere. </li><li>Maintaining Standards: Implementing and enforcing operational policies and procedures, ensuring compliance with health and safety regulations, and maintaining high standards of cleanliness and quality throughout the hotel. </li><li>Coordination and Collaboration: Working closely with the GM and department heads to streamline operations, improve communication, and resolve any operational issues. </li><li>Problem-Solving: Addressing and resolving guest complaints, operational challenges, and any other issues that may arise. </li><li>Reporting: Preparing and reviewing performance reports, providing updates to senior management on key metrics and operational performance. </li><li>Strategic Planning: Contributing to the development and implementation of operational strategies to improve efficiency, enhance guest experience, and increase profitability</li></ul>Minimum Requirements:<ul><li>Matric Grade 12</li><li>Minimum 5 years Hospitality Management experience</li><li>Valid SA Drivers License</li><li>Excellent Reporting Skills (Excel)</li></ul>

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