Job Description
About the Role
The Receptionist / Campus Administrator will provide exceptional support to students and staff on campus, ensuring a seamless experience for all users of our facilities. This role requires strong interpersonal skills, attention to detail, and the ability to work under pressure.
Key Responsibilities
- Student Support & Administration: Assist students with course information and general queries (in person, telephonically and via email)
- Administrative Support: Provide administrative support to students, including registering new and current students on SIMS
- Payment Processing: Process payments, card transactions, and payment plans for students
- Renewal Support: Prepare travel visa letters and assist renewal students with portal registrations
- Programme Alterations: Process programme/structure/exam alterations and module cancellations
- Follow-up Calls: Follow up on outstanding student payments to ensure timely resolutions
- Reception & Communication: Manage the switchboard and reception desk, coordinating incoming calls and maintaining a professional atmosphere
- Campus Operations: Assist with day-to-day campus operations, including venue bookings for classes, meetings, workshops, and functions
- Venue Setup: Ensure rooms are set up, signage is in place, and security arrangements are made
- Liaison with Staff: Liaise with cleaners to maintain a neat and tidy environment
- Equipment Maintenance: Monitor classroom equipment and report maintenance issues to the Campus Head and landlord
- Supply Management: Order and maintain stock of catering and stationery supplies
- Event Support: Assist with Graduation, Registration Days, Orientation, Info Evenings, and other campus events
- Compliance Monitoring: Monitor Health & Safety criteria and ensure compliance with First Aid and Fire policies
Requirements
Relevant tertiary qualification
Strong interpersonal skills
A genuine peoples person
Intermediate to advanced MS Office skills (Word, Excel, Outlook essential)
Exceptional organisational ability with a structured administrative approach
Professional telephone manner and presentation
Ability to multitask and work under pressure
Qualifications
Formal education/certifications not specified.
Salary & Benefits
Salary details not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Cape Winelands
The administrative sector is a common field in the Cape Winelands region, typically offering stable employment opportunities to those with secretarial skills. The job market trend for this field generally indicates a steady demand for administrative professionals, especially in industries such as tourism, hospitality, and financial services.
In terms of salary, broad ranges can be expected for admin clerical roles, but actual figures may vary widely depending on factors like experience, company size, and industry sector. For instance, an entry-level position in the public sector might fall within a salary range of R20 000 – R35 000 per annum, while a senior administrative role in the private sector could span from R60 000 – R100 000 per annum or more, depending on qualifications and experience.
Common skills required for this type of role include proficiency in Microsoft Office software, data management, communication, time management, problem-solving, and attention to detail. Many employers also place a high value on IT skills such as email management, calendar organisation, and basic computer programming.
Administrative roles are often found in various industry sectors, including tourism, hospitality, financial services, manufacturing, and government. These sectors require administrative professionals to provide support to teams, manage day-to-day operations, and maintain accurate records.
Career development opportunities for admin clerical staff typically involve progressing to supervisory or management roles within the company, where they can apply their skills in a more strategic capacity. Others may choose to pursue further education or training to specialise in areas like human resources, business administration, or project management. With experience and a strong skillset, it is also possible for admin clerical staff to transition into related fields such as consulting or entrepreneurship.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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