<p><strong><span style="color:rgb(0, 0, 0);">Camp Manager Luxury Safari Camp</span></strong><span style="color:rgb(0, 0, 0);"><br>? Thabazimbi<br>? Salary: Negotiable DOE, Live-In</span></p><p style="text-align:start"><span style="color:rgb(0, 0, 0);">Kendrick Recruitment is currently seeking an experienced and passionate </span><strong><span style="color:rgb(0, 0, 0);">Camp Manager</span></strong><span style="color:rgb(0, 0, 0);"> to join a luxury safari camp in Thabazimbi. The ideal candidate will have proven experience in luxury hospitality, excellent leadership skills, and a genuine passion for creating world-class guest experiences.</span></p><h3 style="text-align:start"><span style="color:rgb(0, 0, 0);">Key Responsibilities</span></h3><p style="text-align:start"><strong><span style="color:rgb(0, 0, 0);">Guest Experience</span></strong></p><ul><li><p><span style="color:rgb(0, 0, 0);">Personally welcome guests and assist with suite orientation alongside Guest Relations.</span></p></li><li><p><span style="color:rgb(0, 0, 0);">Host meals in rotation with the Lodge Manager, ensuring warm, elegant interactions.</span></p></li><li><p><span style="color:rgb(0, 0, 0);">Curate and oversee special requests, celebrations, and bespoke experiences.</span></p></li><li><p><span style="color:rgb(0, 0, 0);">Participate in bush breakfasts, sundowners, and other guest activities to enrich experiences.</span></p></li></ul><p style="text-align:start"><strong><span style="color:rgb(0, 0, 0);">Team & Operations</span></strong></p><ul><li><p><span style="color:rgb(0, 0, 0);">Manage Guest Relations and Porters teams, ensuring seamless service delivery.</span></p></li><li><p><span style="color:rgb(0, 0, 0);">Lead daily briefings on arrivals, guest preferences, and flow.</span></p></li><li><p><span style="color:rgb(0, 0, 0);">Conduct walkthroughs of guest/public areas to uphold lodge standards.</span></p></li><li><p><span style="color:rgb(0, 0, 0);">Ensure smooth interdepartmental communication.</span></p></li><li><p><span style="color:rgb(0, 0, 0);">Drive and manage shop sales, stock, and inventory control.</span></p></li><li><p><span style="color:rgb(0, 0, 0);">Uphold SOPs and service standards across front-of-house.</span></p></li></ul><p style="text-align:start"><strong><span style="color:rgb(0, 0, 0);">Admin & Systems</span></strong></p><ul><li><p><span style="color:rgb(0, 0, 0);">Act as Manager on Duty on rotation.</span></p></li><li><p><span style="color:rgb(0, 0, 0);">Complete guest incident reports and escalate when required.</span></p></li><li><p><span style="color:rgb(0, 0, 0);">Oversee rostering and leave for Guest Relations and Porters.</span></p></li><li><p><span style="color:rgb(0, 0, 0);">Use </span><strong><span style="color:rgb(0, 0, 0);">ResRequest</span></strong><span style="color:rgb(0, 0, 0);"> and </span><strong><span style="color:rgb(0, 0, 0);">TallOrder</span></strong><span style="color:rgb(0, 0, 0);"> systems for operational accuracy.</span></p></li></ul><p style="text-align:start"><strong><span style="color:rgb(0, 0, 0);">Leadership & Culture</span></strong></p><ul><li><p><span style="color:rgb(0, 0, 0);">Manage radio communications for guest movements and lodge operations.</span></p></li><li><p><span style="color:rgb(0, 0, 0);">Cultivate morale and team spirit through presence and proactive leadership.</span></p></li><li><p><span style="color:rgb(0, 0, 0);">Support safety protocols and emergency procedures when needed.</span></p></li><li><p><span style="color:rgb(0, 0, 0);">Act as the Lodge Managers second-in-command for front-of-house operations.</span></p></li></ul><p style="text-align:start"><strong><span style="color:rgb(0, 0, 0);">Schedule & Structure</span></strong></p><ul><li><p><span style="color:rgb(0, 0, 0);">Primarily day shifts (07h3016h30) with evening hosting when required.</span></p></li><li><p><span style="color:rgb(0, 0, 0);">Live on-site, 6 weeks on / 2 weeks off rotation.</span></p></li></ul><h3 style="text-align:start"><span style="color:rgb(0, 0, 0);">Required Skills & Experience</span></h3><ul><li><p><span style="color:rgb(0, 0, 0);">35 years experience in a luxury lodge, boutique hotel, or 5-star hospitality environment.</span></p></li><li><p><span style="color:rgb(0, 0, 0);">Strong background in front-of-house operations and guest services.</span></p></li><li><p><span style="color:rgb(0, 0, 0);">Proven ability to anticipate guest needs and exceed expectations.</span></p></li><li><p><span style="color:rgb(0, 0, 0);">Skilled in managing guest feedback with professionalism.</span></p></li><li><p><span style="color:rgb(0, 0, 0);">Strong leadership in remote lodge environments.</span></p></li><li><p><span style="color:rgb(0, 0, 0);">Proficiency in </span><strong><span style="color:rgb(0, 0, 0);">ResRequest (PMS)</span></strong><span style="color:rgb(0, 0, 0);"> and </span><strong><span style="color:rgb(0, 0, 0);">TallOrder (POS)</span></strong><span style="color:rgb(0, 0, 0);"> or similar.</span></p></li><li><p><span style="color:rgb(0, 0, 0);">Solid organisational skills with rostering, scheduling, and reporting experience.</span></p></li><li><p><span style="color:rgb(0, 0, 0);">Confident decision-maker when acting as Manager on Duty.</span></p></li></ul><h3 style="text-align:start"><span style="color:rgb(0, 0, 0);">Attributes for Success</span></h3><ul><li><p><span style="color:rgb(0, 0, 0);">Excellent attention to detail and guest satisfaction focus.</span></p></li><li><p><span style="color:rgb(0, 0, 0);">Strong communication and interpersonal skills.</span></p></li><li><p><span style="color:rgb(0, 0, 0);">Positive, enthusiastic, and emotionally intelligent team player.</span></p></li><li><p><span style="color:rgb(0, 0, 0);">Excellent time management, adaptability, and problem-solving ability.</span></p></li><li><p><span style="color:rgb(0, 0, 0);">Patient, tolerant, and effective at mentoring and guiding teams.</span></p></li></ul><p style="text-align:start"><span style="color:rgb(0, 0, 0);">? </span><strong><span style="color:rgb(0, 0, 0);">Apply today with Kendrick Recruitment to take the next step in your hospitality career at this world-class safari camp!</span></strong></p>

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