Gauteng: Post Office Department Assistant Manager posted by Finding Personnel (Pty) Ltd
Posted on 2025-07-03 00:00:00
| Employer | Finding Personnel (Pty) Ltd |
|---|---|
| Category | Telecommunication |
| Location | Gauteng / Gauteng |
Job Summary
AREA: Rosebank, Johannesburg
INDUSTRY: Postal / Courier / Logistics (Call Center Support Operations)
Salary / CTC: R 9 500 (Depending on qualifications and experience)
Report to: Operations Manager / Distribution Supervisor
Type: Full-Time Key Responsibilities:
- Oversee and coordinate all incoming and outgoing post for the company.
- Supervise postal clerks and ensure that all dispatch procedures are followed accurately.
- Manage and track high-volume bulk mail and courier services through SAPO and third-party providers.
- Maintain accurate logs, records, and reports of daily postal activity and delivery statuses.
- Authorise and monitor postage usage, account balances, and payment reconciliations.
- Collaborate with internal departments (sales, admin, customer service) to meet dispatch timelines.
- Resolve escalated delivery issues, including tracking delays and lost parcels.
- Compile weekly and monthly performance reports on postal volumes, delivery success rates, and departmental KPIs.
- Monitor inventory of packaging and mailing supplies; ensure timely replenishment.
- Ensure department operations align with internal policies and national postal regulations.
Qualifications and Skills:
Qualifications:
- Matric (Grade 12)
- Relevant post office/logistics/dispatch certification or training (advantageous)
Skills:
- Excellent organisational, administrative, and leadership abilities
- Computer literate (Excel, Outlook, tracking systems)
- Strong communication skills (verbal and written)
- Analytical and detail-oriented
- Familiarity with postal regulations, dispatch processes, and courier platforms
Experience:
- 2-3 years in a postal/logistics environment with supervisory responsibilities
- Experience dealing with SAPO and/or courier companies
- Exposure to dispatch coordination or team management (advantageous)
Key Competencies:
- Strong sense of responsibility and integrity
- Ability to multitask and manage competing priorities
- Process-driven with excellent time management
- Team player who can motivate and guide junior staff
- Able to work under pressure and meet tight deadlines
Working Conditions:
- Office-based in Rosebank
- Monday to Friday, 08:00 AM – 05:00 PM
- Occasional overtime may be required during peak dispatch periods
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