Donwyk Laboratory is looking to hire a Switchboard Operator, The Switchboard Operator will be responsible for answering the incoming calls in a professional and friendly manner as well as liaising and communicating at all levels and to adapt and respect all cultures. RESPONSIBILITIES AND DUTIES To answer incoming, internal and designate outgoing calls in a professional and pleasant manner Liaise and communicate with doctors, executive personnel, public and colleagues Be able to designate complaints to relevant channels Confidentiality is of utmost importance Keep abreast with all relevant information and contingency plans Knowledge of Health and Safety Rules and emergencies To assist with overtime when necessary Operating a busy Switchboard Facilitate telephone calls in and out of the department SKILLS PROFILE EDUCATION Grade 12 or equivalent NQF level 4 qualification WORK EXPERIENCE 1-2 years working experience in the same position Essential. Working experience in private healthcare or healthcare funding industry will be advantageous, Working experience on SAP will be advantageous. Knowledge of Telephone Management Systems advantageous. KNOWLEDGE Computer literacy ( Microsoft office) essential, Good interpersonal and communication skills, Must be able to function effectively independently, Fluent communication in English essential. Multi-Lingual
Switchboard Operator position available in Kwazulu-Natal, Umhlanga. This job position was posted by Donwyk Laboratory. The job has been posted as a free ad on 2025-02-13 at 10:21:58 in the Administration Pa Secretary category