Waterberg: Assistant Head Guide posted by Wild Dreams Hospitality
Posted on 2025-05-19 00:00:00
Employer | Wild Dreams Hospitality |
---|---|
Category | Contractor |
Location | Limpopo / Waterberg |
Job Summary
Assist the Head Guide in overseeing, training and monitoring all Field Guide functions according to the standards of FGASA and the company’s Guiding culture, including guest introductory and safety orientations, guided game drives and interpretive bush walks, tracking, identification of spoor, delivering informative lectures on relevant ecological topics, and drinks stops and other bush events.
KEY FOCUS AREAS
- Safari Experience in the absence of the Head Guide, assume full responsibility for maintaining the overall operation and administration of the Guides and Safari department, including individual, family and kids’ safari experiences, safety, excellent guest and staff relations, hosting of guests, and all equipment, vehicles and assets.
- Ensure efficient allocation for all game drives, back-up drives and stand-by duties.
- As one of the two registered responsible persons for the company firearms, assist in obtaining and maintaining valid departmental licenses, and in ensuring efficient and safe weapon handling and proficiency of the entire department.
- Assist in overseeing the workshop function and vehicles maintenance.
- Attend meetings as required.
- Assist in managing the lodge social media platforms, ensuring consistent delivery of relevant and appealing information with the broad aim of increasing knowledge of the wildlife and operating area.
- Assist in effective incident management in the event of emergency or evacuation, including medical emergencies, fire, and flood.
- Training, Development & Mentorship
- To assist the Head Guide in the following tasks:
- Mentor, train, develop, motivate, and guide the team (including NJM Students/Trainee Field Guides) towards achieving and maintaining required/higher qualifications.
- General Service & Guest Care
- Ensure all guest information available is collected and communicated prior to arrival.
- Collect guest information while speaking to guests; inform the Management to record and act on guest preferences.
- Ensure all guest complaints are reported to your Head of Department/Management immediately.
REQUIREMENTS – QUALIFICATIONS AND SKILLS
- Must have FGASA NQF4 Lead Trails Guide.
- ARH and Rifle Proficiency, First Aid Level 2, Driver’s License and Pr-DP.
- Previous experience as Senior Guide or Assistant Head Guide.
- Knowledge of planning, budgeting, and departmental administration.
- Sound knowledge on the applicable / relevant property and company procedures for the department, according to the standards of FGASA and the company Guiding culture.
- Guest focus philosophy, living the company brand and driving the company experience.
- Excellent communication skills (written and verbal), practicing honest communication.
- Team player with positive attitude, enthusiasm, and emotional control.
- Excellent time management and self-discipline, interpersonal & problem-solving skills.
- Excellent attention to detail with excellent hygiene principles.
- Proactive, use initiative and creative flair when required.
- Committed and loyal, adaptable, and flexible.
- Must work accurately under pressure.
- People skills – tolerance, patience, and care.
- Leadership skills with passion for development and skills transfer.
MAXIMIZING YOUR IMPACT AS A MEMBER OF THE COMPANY
- Excellent attention to detail.
- Guest focus philosophy, living the company’s brand and driving the company’s experience.
- Excellent communication skills (written and verbal). practicing honest communication.
- Team player with positive attitude, enthusiasm, and emotional control.
- Excellent time management and self-discipline, interpersonal & solution seeking skills.
- Proactive, use initiative and creative flair when required.
- Committed and loyal, adaptable, and flexible.
- Must work accurately under pressure.
- People skills – tolerance, patience, and care, ability to receive constructive feedback openly.
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Waterberg
More jobs in Limpopo
Browse Contractor Jobs
Browse Wild Dreams Hospitality Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Waterberg: Field Guide
This intimate Lodge, located on one of South Africas most pristine Big Five game reserves, consists of 8 intimate luxury suites. If you have a love for...
View Job
Field Guide
Waterberg: Assistant Head Guide
Job Description Assist the Head Guide in overseeing, training and monitoring all Field Guide functions according to the standards of FGASA and the companys...
View Job
Assistant Head Guide
Waterberg: Senior Guide
Nestled within one of South Africas most breathtaking and ecologically diverse landscapes, this premier private game reserve offers an extraordinary blend...
View Job
Senior Guide
Waterberg: Pastry Chef/CDP-Luxury 5* Lodge
Pastry and Dessert Preparation Create a variety of baked goods, pastries, and desserts for daily service, special events, and guest requests. Ensure...
View Job
Pastry Chef/CDP-Luxury 5* Lodge
Waterberg: Senior Guide
Guided Experiences Conduct high-quality guided activities such as game drives, bush walks, or cultural tours, providing guests with engaging and informative...
View Job
Senior Guide
Waterberg: Lodge Anchor
Responsibilities include Assisting with daily lodge operations and guest relations Overseeing front-of-house activities and coordinating with housekeeping...
View Job
Lodge Anchor
Waterberg: Pastry Chef/CDP-Luxury 5* Lodge posted by Bright Placements (PTY) Ltd
Pastry and Dessert PreparationCreate a variety of baked goods, pastries, and desserts for daily service, special events, and guest requests.Ensure...
View Job
Pastry Chef/CDP-Luxury 5* Lodge
Waterberg: Lodge Anchor posted by Bright Placements (PTY) Ltd
Responsibilities includeAssisting with daily lodge operations and guest relationsOverseeing front-of-house activities and coordinating with housekeeping and...
View Job
Lodge Anchor
Waterberg: Senior Guide posted by Bright Placements (PTY) Ltd
Guided ExperiencesConduct high-quality guided activities such as game drives, bush walks, or cultural tours, providing guests with engaging and informative...
View Job
Senior Guide
Waterberg: Pastry Chef De Partie posted by Wild Dreams Hospitality
This role entails managing the pastry section, preparing and presenting high-quality pastries, desserts, and baked goods with precision and creativity while...
View Job
Pastry Chef De Partie
Waterberg: Field Guide posted by Wild Dreams Hospitality
This intimate Lodge, located on one of South Africas most pristine Big Five game reserves, consists of 8 intimate luxury suites. If you have a love for...
View Job
Field Guide
Waterberg: Senior Guide posted by Wild Dreams Hospitality
Nestled within one of South Africarsquos most breathtaking and ecologically diverse landscapes, this premier private game reserve offers an extraordinary...
View Job
Senior Guide
Waterberg: Assistant Head Guide posted by Wild Dreams Hospitality
Job DescriptionAssist the Head Guide in overseeing, training and monitoring all Field Guide functions according to the standards of FGASA and the companys...
View Job
Assistant Head Guide