Job Description
- Compliance Administration
- Collect and verify all required compliance documents from nurses (e.g. SANC registration, ID, vaccination records, CPR certificates, police clearance, etc.)
- Track document expiries and follow up for renewals in advance.
- Maintain accurate and current digital nurse files on the Sift Hub system.
- Ensure all nurses meet client and internal compliance standards before deployment.
- Timesheet & Payroll Queries
- Receive, check, and capture nurse timesheets daily/weekly.
- Liaise with hospitals and clients to resolve discrepancies in hours worked or authorisation.
- Ensure signed timesheets are received within required cut-off times for payroll processing.
- Communicate any missing or incorrect timesheets to consultants promptly.
- Assist with requests from Nurses for Payroll information, UI 19 Requests, IRP 5 Requests, Payspace additions, and Confirmation of employment
- Assist with sending Workforce Dimensions Schedules
- Loading of Leave forms and send to Team Leader for approval.
- Data Collection & Reporting
- Maintain updated lists of active, pending, and non-compliant nurses.
- Assist consultants with information requests or report generation (e.g. compliance trackers, placement lists).
- Capture and update data accurately on CRM or internal tracking systems.
- General Administrative Support
- Assist with onboarding new nurses (forms, system setup, induction packs).
- Help prepare client compliance submissions and audits.
- Support the Nursing Recruitment Team with ad-hoc admin tasks as required.
Skills & Attributes
- Strong attention to detail and accuracy
- Excellent communication skills (written & verbal)
- Confident liaising with nurses and hospital administrators
- Organised, deadline-driven, and proactive
- Comfortable working under pressure with high volumes
- Good computer literacy (Excel, Word, email, database systems)
Minimum Requirements
- Matric (Grade 12) essential
- Previous experience in a healthcare, nursing, or recruitment admin environment preferred
- Strong administrative and data management background
- Experience handling compliance or document verification an advantage
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