Western Cape: Driver Manager posted by Switch Recruit

About the Role

As a Driver Manager at Switch Recruit, you will be responsible for managing high priority on-demand deliveries while supporting the outsourced driver fleet for scheduled routes. The successful candidate will ensure seamless coordination between merchants, drivers and internal teams to deliver outstanding service.

Key Responsibilities

• Ensure all orders are delivered within required timelines.
• Manually allocate and manage orders when needed.
• Respond promptly to merchant queries and resolve delivery issues.
• Verify delivery details and monitor third-party performance.
• Plan and optimize daily delivery routes.
• Manage driver zones and capacity requirements.
• Track deliveries and ensure POD compliance.
• Adjust operations based on demand and traffic.
• Recruit, onboard, and train outsourced drivers.
• Approve driver payouts and incentives.
• Manage deductions and resolve payment queries.

Requirements

• 2+ years’ experience in logistics or fleet operations.
• Experience managing outsourced driver fleets.
• Strong planning and coordination skills.
• Excellent communication abilities.
• Ability to thrive in a fast-paced environment.

Qualifications

No formal education or certifications are required for this role.