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Western Cape: Front and Back Office Supervisor posted by Pepkor Lifestyle

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Job Description

About the Role

Join Pepkor Lifestyle as a Front and Back Office Supervisor within the Incredible Connection brand and step into a rewarding career that empowers you to drive results, unlock your potential, and make a difference. As a key member of our team, you will lead a dynamic team and contribute to the success of a leading retail organization.

Key Responsibilities

  • Implement customer retention strategies and ensure exceptional customer service that builds lasting relationships.
  • Manage inventory effectively, minimize stock losses, and maintain optimal stock levels to meet sales demands.
  • Uphold company policies, industry regulations, and risk management practices to safeguard the business.
  • Build a high-performing team, provide coaching and mentorship, and foster a positive and collaborative work environment.
  • Oversee cash handling, manage financial transactions accurately, and ensure operational efficiency.

Requirements

  • Grade 12 Matric qualification
  • Minimum of three years of proven experience in Retail Management

Qualifications

  • Grade 12 Matric qualification
  • Minimum of three years of proven experience in Retail Management
  • Professional Expertise:
  • Stock Management: Implement robust strategies to control inventory levels, ensure optimal stock availability, and minimize losses.
  • Compliance & Risk Management: Maintain strict adherence to relevant legislation and risk management standards to safeguard the business.

Salary & Benefits

Not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Retail / wholesale Jobs in South Africa

The retail and wholesale sectors in South Africa are experiencing steady growth, driven by the increasing demand for goods and services from a diverse consumer base. Typically, these industries offer stable employment opportunities with competitive salaries. However, job security can vary depending on factors such as economic performance and industry trends.

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When it comes to salary ranges, it’s essential to note that compensation packages can differ significantly based on experience, company size, and industry sector. Generally, retail professionals in South Africa can expect a salary range of R400 000 to R600 000 per annum, with top performers earning upwards of R800 000 or more. However, these figures are subject to variation, and actual salaries may be lower or higher depending on individual circumstances.

In the retail and wholesale sectors, common skills in demand include excellent communication skills, a strong attention to detail, and ability to work well under pressure. Retail professionals typically require basic math skills, a good understanding of customer service principles, and proficiency in using point-of-sale systems. Additionally, knowledge of inventory management, supply chain logistics, and data analysis are often essential for success in these roles.

The retail and wholesale industries commonly employ staff across various sectors, including financial services, technology, manufacturing, and e-commerce. In the financial services sector, retail professionals may work as customer service representatives or help desk assistants, while those in the technology industry might support sales teams or manage online store operations. In manufacturing and e-commerce, roles often involve inventory management, logistics coordination, and supply chain optimization.

Career progression opportunities in the retail and wholesale sectors are generally good, with many companies providing training and development programs to enhance skills and advance career prospects. Typically, staff may start as entry-level sales assistants or customer service representatives and progress to more senior roles such as team leaders, operations managers, or specialist advisors. With experience and industry knowledge, professionals can also consider transitioning into management or leadership positions within the company or exploring opportunities in related fields like business development or supply chain management.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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