Western Cape: Junior Risk and Fraud Investigator – Online Gambling/Gaming posted by Neo Brokers (Pty) Ltd
Posted on 2025-09-21 00:00:00
| Employer | Neo Brokers (Pty) Ltd |
|---|---|
| Category | Finance/Accounting Management |
| Location | Western Cape / Western Cape |
Job Summary
- Monitor and update deposits and withdrawals.
- Assist Senior Management in reviewing accounts for any chargebacks or Money Laundering
- Analyse customer betting patterns and flag suspicious activity
- Track competitor prices and promotions to ensure our offerings remain competitive.
- Liaise with risk, product, and customer service teams on bet queries and withdrawals
- Help with reporting on betting performance, margin, and turnover.
- Contribute to product improvements and suggest innovations based on user trends
- Ensure accurate bet settlement and market closure processes
- Work on shifts that may include weekends, evenings, and public holidays
Requirements & Qualifications
- Strong passion and understanding for online Gaming.
- Numerate and analytical thinker with good problem-solving skills.
- Proficient in Excel and confident working with data and reports.
- Comfortable working in a fast-paced, high-pressure environment.
- Excellent attention to detail and a proactive attitude.
- Degree in a relevant field (Mathematics, Sports Science, Finance, etc.) is an advantage
- Previous exposure to online casino is a plus but not essential
- Willingness to learn and grow
- Fluent in English (additional languages are a bonus)
Desirable Skills
- Experience in iGaming industry
- Understanding of how an online casino runs
- Ability to identify value in casino betting and to identify Risky clients
Location: Century City – Cape Town
Department: Casino Risk and Trade
Reports To: Senior Risk and Fraud Head of Department
Job Type: Full-Time- In office
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