Job Description
About the Role
The purpose of this position is to provide accurate reports for operations and control the quality of delivery to Business Units. This position also conducts analytics to advise on process information and functionality, utilizing expertise in database management and data analysis to inform business decisions.
Key Responsibilities
- Identify relevant sources of data from which to draw information
- Agree specification format with stakeholders
- Gather and collate information into a report and ensure accuracy
- Ensure accuracy of exception capturing and real-time reporting
- Setup and design reports accordingly to stakeholder requirements
- Document MI SOP for all supported Business Units
- Ensure MI Administrators are suitably skilled on designed reports, and handover management of MI SOP
- Clearly document stakeholder requirements for new/amended report requirements
- Extract data into correct format from SQL/Other data sources
- Provide recommendations to stakeholders on effective data capturing and storage to ensure timely delivery of reporting
- Conduct ongoing monitoring of data sources to ensure efficient delivery of data to stakeholders
- Manage and maintain the daily delivery and validation of operational reporting for various business units
- Design operational report requirements in Power BI for the relevant Business Units
- Attend meetings and act as the interface between the Data Engineer and Data Analysts, effectively communicate changes and issues that need to be addressed
Requirements
- 2 years Information Management experience, preferably in a Call Centre environment
- Understanding of databases and data frameworks
- Proficiency in Excel (advanced)
- Proficiency in SQL Scripting and SQL Server
- Proficiency in SSIS/SSMS MS Power Query
- Advanced Min of 2 years MS SQL experience
- Database Design
Qualifications
- Bachelor’s degree or equivalent qualification in a related field
Salary & Benefits
[Salary range: TBD] [Benefits package: TBD] [DO NOT include a “How to Apply” section – this is added automatically]
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in South Africa
The IT and computing industry in South Africa is rapidly growing, driven by the increasing demand for digital transformation and technological advancements. Typically, this growth translates to a strong job market for professionals with skills in software development, data analysis, and cybersecurity. Generally, the sector offers a wide range of career opportunities across various industries.
In terms of salary expectations, IT and computing professionals in South Africa can generally expect to earn salaries that are on par with or slightly above the national average. However, it’s essential to note that salaries can vary significantly depending on factors such as experience, company size, industry sector, and specific job requirements. Typically, experienced professionals in high-demand areas like artificial intelligence, cloud computing, or cybersecurity tend to earn higher salaries than those in entry-level positions. Nonetheless, salaries are often within the range of R600 000 to R1 million per annum for mid-level roles, with senior positions potentially exceeding R2 million.
Common skills required for IT and computing roles in South Africa include programming languages such as Java, Python, or C++, proficiency in software development methodologies like Agile or Scrum, experience with data analysis tools like Tableau or Power BI, and familiarity with cloud-based technologies like AWS or Azure. Additionally, knowledge of cybersecurity principles, network administration, and database management are highly valued skills.
The IT and computing industry is a significant sector across various industries, including financial services, technology, manufacturing, and healthcare. Many companies in these sectors require skilled professionals to develop, implement, and maintain their digital solutions. Typically, the finance industry requires specialized IT talent for areas like risk management, compliance, and anti-money laundering.
For those looking to pursue a career in IT and computing, common career progression paths include working as an individual contributor, moving into team leadership roles, or taking on senior technical positions. Many professionals also choose to specialize in emerging technologies like artificial intelligence, blockchain, or the Internet of Things (IoT). With ongoing training and development, individuals can stay up-to-date with the latest industry trends and advancements, positioning themselves for success in this rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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