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Western Cape: Receptionist/Sales Support – Ee posted by Time Personnel






Date 2024-06-15
Job Title Receptionist/Sales Support – Ee
Employer Time Personnel
More Information
Salary 0
Category Sales Marketing
Location Western Cape
/ Western Cape

Job Summary

REQUIREMENTS

  • Matric, relevant qualification advantageous
  • At least 5 years sales / administrative support experience
  • Computer Literate
  • Bilingual (Afrikaans/English)
  • Very confident, a team player who is well-spoken and presentable
  • Dedicated worker with ability to multi-task well

DUTIES

Administration

  • Ensure Reception area is neat, clean & tidy and the switchboard is manned at all times.
  • Ensure Internal Sales are notified should a visitor want to view the Showroom.
  • Ensure visitors are comfortable should they have to wait for their appointment.
  • Responsible for answering all incoming calls within the first three (3) rings.
  • Screen all calls, transfer all incoming calls to the correct recipient.
  • Take accurate messages when the person sought is not available.
  • Ensure messages reach the person timeously.
  • Ensure the switchboard is manned at all times.
  • Comply with any other instructions that may be given by your Manager.
  • Remain up to date with staff on leave or not in the office in order to assist visitors.
  • All tasks that need to be performed pertaining to the switchboard and reception.
  • Resolve customer queries or direct the call to the relevant person to assist

Sales Support

  • Support and assist the sales consultants in the sales process
  • Generate quotes
  • Load specials
  • Load leads
  • Complete tenders and related documents
  • Complete order templates and forward to admin
  • Follow up on orders and confirm delivery dates – Update forecasts
  • Liaise with customers if and when necessary
  • Resolve customer queries or refer enquiry to relevant person
  • Generate proforma invoices
  • Do Adhoc administrative duties within reason if and when requested
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Salary:

R   dependent on experience
 
 
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