Job Description
Handles incoming phone calls and online requests to book, modify, or cancel guest reservations.
Keeps the reservation system organized, accurate, and up-to-date, identifying and correcting errors.
Answers guest inquiries regarding availability, menu options, and other general information about the restaurant.
Liaises with the host team and other departments to ensure seamless service and accommodate guest needs.
Addresses specific customer requests for table types, dietary accommodations, or other needs.
Addresses customer complaints or issues in a timely and professional manner, aiming to resolve them satisfactorily.
Requirements:
Grade 12
A formal qualification will be an advantage
At least 2+ years’ experience in a similar role in a restaurant or hotel setting
Communication Skills: Essential for interacting with guests and coordinating with the team.
Customer Service Experience
Organizational Skills: Necessary for maintaining a precise seating schedule and managing reservation records.
Ability to use reservation software and other relevant technology.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Send a thank-you email within 24 hours after your interview.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Midrand: Financial Accountant – Operations (CA) (POS25291) posted by Emporium Human Capital
Financial Accountant – Operations (CA) (POS25291) Location: Midrand Salary: R 450 000 tot R 550 000 per annum Requirements: CA(SA)…
View JobMidrand: Finance Accountant CA (Reporting & Compliance) POS25289 posted by Emporium Human Capital
Finance Accountant CA (Reporting & Compliance) POS25289 Location: Midrand Salary: R 550 000 to R 650 000 per annum (depending on experience)…
View JobBrits, NW: Hospitality & Lodge Management (Commercial Manager) – POS25285 posted by Emporium Human Capital
Hospitality & Lodge Management (Commercial Manager) – POS25285 Location: Brits, North West Province Salary: R 22 500 per month We’re…
View JobCenturion: Machine Operator (with Millwright Qualification) – POS25213 posted by Emporium Human Capital
Machine Operator (with Millwright Qualification) – POS25213 Based: Centurion Salary: R10 000.00 – R15 000.00 pm Summary The Machine Operator will…
View JobCenturion: Machine Operator (with Millwright Qualification) – POS25213 posted by Emporium Human Capital
Machine Operator (with Millwright Qualification) – POS25213 Based: Centurion Salary: R10 000.00 – R15 000.00 pm Summary The Machine Operator will…
View JobGoodwood, Cape Town: Assistant Accountant with Xero Experience posted by Emporium Human Capital
Assistant Accountant with Xero Experience (POS25292) Location: Goodwood (Cape Town) Salary: R 20 000 per month Requirements: Accounting Certificate, Diploma,…
View Job
Browse Employers
Job Alerts