Western Cape: Senior Coastal Sales Administrator posted by West Coast Personnel

About the Role

We are seeking an experienced Senior Coastal Sales Administrator to join our team at West Coast Personnel. As a key member of our sales administration team, you will be responsible for ensuring seamless customer experiences and efficient order management. If you have strong administrative, logistics, and stock control experience and thrive in a dynamic operational environment, we encourage you to apply.

Key Responsibilities

• Process customer quotes, sales orders, tax invoices, and delivery documentation
• Liaise with customers, sales representatives, suppliers, and transport providers
• Manage and track customer orders, back orders, and order fulfilment
• Handle customer queries, complaints, and ensure timely resolution
• Generate and manage GRNs, return notes, credit notes, and supplier queries
• Assist with stock control, stock forecasting, and monitoring slow-moving or expiring stock
• Coordinate customer and regional deliveries, route planning, and dispatch processes
• Ensure delivery documentation, PODs, manifests, and trip sheets are correctly completed and filed
• Maintain registers for delivery notes, dispatch notes, supply chain transfers, credit notes, and Geotank records
• Assist with warehouse inventory management including FIFO, batch tracking, shelf life, and hazardous material handling
• Support month-end stock counts, reconciliations, and stock balancing
• Conduct wall-to-wall stock takes and report any stock variances
• Ensure warehouse equipment, vehicles, and operational areas are properly maintained and compliant with safety procedures
• Manage regional sales communication channels (email and WhatsApp)
• Assist with procurement of consumables and general administrative duties
• Report operational, stock, and delivery matters to management and flag potential risks

Requirements

• Grade 12 or equivalent (Mathematics advantageous)
• Qualification in Supply Chain Management, Logistics, or Business Administration (advantageous)
• 3–5 years’ experience in sales administration within a distribution or manufacturing environment
• Experience with warehouse administration, stock control, and logistics coordination
• Experience processing invoices, GRVs, credit notes, and POD reconciliations
• At least 2 years’ experience in a senior or coordinating role involving stock reporting, forecasting, and month-end processes
• Chemical or FMCG distribution experience preferred
• Valid driver’s license and willingness to travel to PE and George if required
• Strong MS Excel skills and general computer literacy (Syspro advantageous)

Qualifications

No formal qualifications mentioned.

Salary & Benefits

Salary details not specified in the original job description.