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Western Cape: Service Consultant (strong B2B sales experience) posted by Merand Corbett & Associates

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Job Description

KEY RESPONSIBILITIES include the following.
Other duties may be assigned.

  • Ensures that the service offering provided satisfies customers’ needs and identifies leads across their allocated Account Managers Portfolios.
  • Resolve all enquiries or queries escalated to you by your Account Managers within a reasonable timeframe.
  • Ensure that your portfolio is sufficiently serviced to ensure customer satisfaction.
  • Ensure that clients’ portfolios data integrity is accurately maintained.
  • Assists with preparing and presenting business proposals to both existing and new potential customers.
  • Maintains close relationships with the Account Managers in order to capitalise on opportunities identified.
  • Maintain in-depth knowledge of the organisation’s product and service offerings, including digital, SAAS, and physical solutions.
  • Ensures effective management of documentation and records as defined within the customer’s document retention strategy by informing customers of past due dates.
  • Deals with, resolves and reports on issues, concerns and complaints as relates to your portfolio or allocated clients.

 
MINIMUM QUALIFICATIONS, EXPERIENCE and KNOWLEDGE: 
The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • B Degree in Sales/ Business Administration/Customer Relationship /Marketing Management
  • At least 6 years of solid knowledge of Sales, Channel and Consumer Marketing functions, Logistics or Supply Chain
  • Excellent command of the English language
  • Must have excellent communication and interpersonal skills
  • Must pay attention to detail
  • Must be focused on achieving results
  • Must be a team player
  • Must have business acumen and be able to communicate at all levels
  • Must be highly computer literate
  • Demonstrate excellent organisational skills
  • Must have valid driver’s licence with own transport
View Job  South Africa: Senior Software Developer (Oracle) (CH1156) posted by Capital H Staffing and Advisory Solutions



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