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Western Cape: System Support Analyst posted by Communicate Finance

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Job Description

About the Role

Communicate Finance is seeking a highly skilled System Support Analyst to join our team in Cape Town. As a key member of our IT support team, you will be responsible for providing technical assistance and resolving issues related to our enterprise systems and databases. With a strong background in SQL and experience supporting complex queries, joins, and data investigation, we are looking for an individual with excellent analytical skills, calm under pressure, and exceptional communication abilities.

Key Responsibilities

  • Provide technical support for enterprise systems and databases
  • Perform complex queries, joins, and data investigation using SQL
  • Troubleshoot issues and resolve problems in a timely manner
  • Collaborate with internal teams to identify and implement process improvements
  • Maintain accurate records of incidents, tickets, and resolutions

Requirements

  • Minimum 3 years’ experience as a Systems Support Analyst, Application Support Analyst, or similar role
  • Strong SQL experience, including complex queries, joins, and data investigation
  • Proven ability to support enterprise systems and databases
  • Familiarity with ticketing systems and incident management rituals

Qualifications

Salary & Benefits

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Research and Development Jobs in Western Cape

In the Western Cape, Research and Development (R&D) positions are becoming increasingly common across various industries, driven by the growing demand for innovative solutions and technological advancements. Typically, R&D roles in this region involve a combination of scientific research, product development, and testing to create new products or improve existing ones. Generally, these positions require a strong academic background in a relevant field, such as engineering, biology, or computer science.

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Common salary ranges for R&D professionals in Western Cape vary widely depending on factors like experience, company size, and industry sector. Typically, junior R&D roles may expect salaries within the range of R500 000 to R1,5 million per annum, while senior positions can command salaries between R2,5 million and R6,000 000 or more, although actual figures can fluctuate greatly depending on individual circumstances.

In general, common skills required for R&D roles include strong analytical and problem-solving skills, excellent communication and collaboration abilities, a solid understanding of scientific principles, and experience with relevant software tools and technologies. Additionally, proficiency in programming languages such as Python, Java, or C++, as well as experience with laboratory equipment and data analysis techniques, are often highly valued.

The Western Cape is home to a diverse range of industries that commonly employ R&D professionals, including the technology industry, manufacturing sector, and financial services sector. Many companies in these sectors invest heavily in research and development to stay competitive and innovate their products and services.

For those interested in pursuing a career in R&D, there are numerous opportunities for growth and development. Typically, junior researchers can progress to senior roles within 5-10 years of experience, while experienced professionals can move into leadership positions or take on specialist roles such as project management or technical direction. Throughout their careers, R&D professionals can also develop new skills through training programs, attend industry conferences, or participate in professional networks to stay up-to-date with the latest technologies and trends.


This information provides general career guidance. Actual salaries and requirements vary by employer.

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