Job Description
About the Role
Hire Resolve’s client is currently seeking an experienced Software Support Engineer to join their team in Westville, KZN. This role is ideal for a tech-savvy individual with a passion for software development and technical support.
Key Responsibilities
- Server maintenance.
- Provide support on all production clients in a timely manner as outlined by company service level agreements.
- Diagnose and problem resolution on software issues, including software compatibility issues, disk space issues on virtual machines, ability to debug processing issues on servers.
- After hours support.
- At times, required to perform maintenance on client infrastructure during the weekend or after hours, to prevent client production systems to keep down-time to a minimum.
- Provisioning Azure workloads for new clients according to supplied specifications.
- Set up of new virtual network.
- Setting up IaaS or PaaS environment.
- Setting up and maintaining DevOps pipelines.
- Required to be able to set up a full CI/CD pipeline for projects.
- Daily, Weekly, and Monthly reports.
- User Management In Microsoft Entra ID.
- Provisioning accounts for new clients and maintaining existing client accounts.
Requirements
- 3+ years experience
- Diploma in Computer Sciences or equivalent
- Solid background in both Windows and Linux environments
- Good understanding in domain controllers and directory sync services
- Knowledge in setting up and managing IaaS and PaaS environments
- Ability to write and maintain shell scripts
- Solid understanding in hypervisors, container engines and orchestration tools
- Microsoft Entra and Microsoft Exchange administration
- Solid knowledge in Microsoft Azure services, including Azure DevOps
- Solid understanding in all the various internet protocols, as well as being able to set up physical and virtual networks
- Good knowledge of Docker, Kubernetes and LEMP hosting stacks
Qualifications
- None mentioned
Salary & Benefits
Salary negotiable
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Kwazulu-Natal
The IT and computer industry in Kwazulu-Natal is generally thriving, with a strong demand for skilled professionals to drive technological advancements and support business growth. Typically, the job market is characterized by a high level of competition, with many talented individuals vying for positions in this field. Commonly, this competitiveness results in attractive salary packages that reflect the industry’s value.
Salary ranges for IT and computer professionals in Kwazulu-Natal can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level roles may command salaries within the range of R300 000 to R600 000 per annum, while senior positions or those in larger companies can expect salary ranges of up to R1 million or more. Experience, qualifications, and specific job requirements often influence actual salaries, so it is essential to research market rates for your desired role.
Common skills required for IT and computer professionals include proficiency in programming languages such as Java, Python, or C++, strong understanding of data structures, algorithms, and software engineering principles, and experience with cloud computing platforms like AWS or Azure. Additionally, many employers require IT professionals to possess excellent problem-solving skills, be able to communicate technical concepts effectively, and have a strong foundation in computer systems and networking fundamentals.
The IT and computer industry is a significant contributor to various sectors in Kwazulu-Natal, including the financial services sector, technology industry, manufacturing sector, and more. These industries often require skilled professionals to support their digital transformation initiatives and maintain competitiveness in today’s fast-paced technological landscape.
Career development opportunities for IT and computer professionals in Kwazulu-Natal are numerous, with many institutions offering training programs, certifications, and apprenticeships to enhance skills and knowledge. Typically, career progression involves taking on more senior roles, specializing in specific areas of expertise, or transitioning into leadership positions.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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