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Cape Town City Centre: Spa Guest Liaison Officer (Hotel)

Spa Guest Liaison Officer (Hotel)

Posted on 2025-02-07

Category Admin Clerical Secretarial

Location

Job Summary

SPA GUEST LIAISON OFFICER (Hotel) CAPE TOWN – (Western-Cape) – South Africa STARTING DATE: A.S.A.P / 01 March 2025 REPORTS to: Spa Director / Spa Manager OPERATING HOURS: Monday – Sunday (Shifts apply) 08:00 – 17:00 / 09:00 – 18:00 / 10:00 – 19:00 / 12:00 – 20:00 (Summer) 10:00 – 19:00 / 12:00 – 20:00 (Winter) REMUNERATION & COMPANY BENEFITS: R10,000 – R12,000 Basic Salary per month (based on relevant experience & skills required) Retail Commission Incentives MINIMUM REQUIREMENTS: Matric (Grade 12) / Senior National Certificate Spa Receptionist experience – essential and non neg Excellent command of English (speak & write) ESP / Bookings system confident – you must be computer literate and able to navigate booking systems Highly presentable and beautifully groomed Certificate or Diploma in Spa / Skin Care / Cosmetology or Somatology – BONUS Must reside within reasonable travel distance to Cape Town OR have your own reliable transport EXPERIENCE: Reception experience in Spa / Salon or Cruise Ship Knowledge & understanding of Spa industry & the lingo (describe treatments accordingly) Exceptional guest/patient relations KPI: Conduct Spa tours Digital communication with guests Guest preparation for services Attend to queries Operate incoming calls, e-mails or walk-ins Guest check-in & check-out

Spa Guest Liaison Officer (Hotel) position available in Cape Town Region, Cape Town City Centre. This job position was posted by . The job has been posted on 2025-02-07 in the Admin Clerical Secretarial category

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