Requirements: Diploma or Certificate (NQF Level 5) or equivalent. Minimum of 3 years in a Business Representative or similar role within the manufacturing sector. Proficient in MS Office, SAP, ERP systems, Salesforce, and other relevant software. Responsibilities: Sales and Business Administration (45%) Canvass and open new customer accounts based on viability. Monitor monthly sales per customer and evaluate performance against targets. Extract daily sales data from SAP for analysis and action planning. Provide monthly feedback to management regarding customer-related activities. Introduce new marketing and promotional strategies aligned with company goals. Collaborate with warehouse and logistics staff for efficient route planning. Organise and host trade evenings and promotional events. Monitor and grow customer base and market share through promotional initiatives. Assist in the credit application process and manage outstanding accounts in partnership with debtors. Ensure outstanding debtor days are below 45 at all times. Maintain company vehicles and equipment according to policy. Participate in monthly performance review meetings with management. Stock Control (15%) Work closely with the warehouse to ensure stock availability and resolve queries. Support consignment stock processes. Monitor customer buying patterns for accurate stock forecasting. Oversee stock rotation and replenishment. Assist customers in managing stock levels and composition. Compliance (10%) Operate within internal controls to maintain compliance and integrity. Report risks and concerns within the operational area. Ensure adherence to regulations to avoid wasteful expenditure. Customer Service (20%) Build and maintain strong working relationships with customers and internal teams. Resolve customer queries promptly in collaboration with other departments. Provide ongoing product and pricing training to customers. Support the customer liaison team by keeping customer information up to date. Offer training on product handling, POS materials, and procedures. Cost Control (10%) Promote the responsible use of financial and physical resources. Monitor pricing structures and gross profit margins daily. Implement corrective actions as needed to maintain profitability. Reduce unnecessary expenses and ensure adherence to budgetary limits. Please note that only shortlisted candidates will be contacted.

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