East London: Junior Store Administrator posted by Prudent HR solutions
Posted on 2025-05-22 00:00:00
| Employer | Prudent HR solutions |
|---|---|
| Category | Other IT/Computer |
| Location | Eastern Cape / East London |
Job Summary
Purpose of the Role:
To provide administrative support to the Store Administrator by ensuring efficient and accurate handling of daily admin duties, while maintaining excellent customer service and contributing to smooth store operations.
Key Competencies:
Knowledge:
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Junior Admin roles and responsibilities
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Current campaigns and promotions
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Identifying fraudulent documentation
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Company payment types and financial systems
Behavioural Competencies:
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Excellent telephone and interpersonal etiquette
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Attention to detail and high accuracy
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Integrity, reliability, and honesty
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Calm under pressure and able to multi-task
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Positive attitude and team player
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Well-groomed and professional appearance
Key Responsibilities:
1. Customer Service
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Greet customers professionally
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Handle incoming calls within 3 rings
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Provide accurate information and handle queries courteously
2. Daily Admin Functions
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Debtors & Creditors processing and reconciling
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Capturing and authorising invoices, credit notes, and EFTs
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Run daily end-of-day reports
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Filing of all documentation (invoices, GRVs, IBTs, credit notes)
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Monitor and report outstanding items
3. Cashbook & Banking
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Process and capture various payment methods
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Balance cash and floats daily
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Conduct float handovers and order change as needed
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Handle deposits, receipts, gift cards, and refunds
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Prepare and file banking documentation
4. Document Management
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Monitor, collate, scan, and file documents daily
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Fax and email documents to internal and external stakeholders
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Ensure completeness and correctness of documentation
5. Support Functions
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Maintain housekeeping and office area standards
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Order and check stock of admin/cleaning materials
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Assist with staff clothing orders and archiving
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Process online credit facilities and related invoices
6. Ad-hoc Duties
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Provide admin cover when the administrator is on leave
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Perform other reasonable duties as assigned by management
Working Conditions:
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Required to work certain Saturdays and Public Holidays
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Participate in stocktakes
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Overtime may be required
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Must be presentable (front-line role)
Accountability & Decision-Making:
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Handle and report cash variances
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Ensure accuracy of daily filing and month-end readiness
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Safeguard campaign promotional items
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Alert managers to fraudulent activity or payment discrepancies
Requirements
Minimum Requirements:
Education:
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Grade 12 (Matric) Essential
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Bookkeeping Diploma Advantageous
Experience:
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6-12 months administration experience in a retail environment Essential
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1-2 years retail admin experience Preferred
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Drivers licence and own vehicle Advantageous
Technical Skills:
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Basic Bookkeeping
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Strong administrative and filing skills
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MS Office proficiency (Outlook, Word, Excel)
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Familiarity with financial systems (PROIV) and in-house systems (EVAR, Sharepoint, ESS)
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Ability to handle various payment methods (cash, debit/credit cards, buying aids)
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