GENERAL MANAGER for a 5-Star Lodge in Limpopo DUTIES & REQUIREMENTS: Oversee daily operations of the Resort and Restaurant. Ensure that all departments (Front Desk, Housekeeping, Food and Beverage, Maintenance, etc) function seamlessly. Foster a guest-centric culture among staff. Address guest complaints and resolve issues promptly. Prepare and manage Budgets, Forecasts, and Financial reports. Monitor revenue and expenses to ensure profitability. Develop strategies to increase revenue. Conduct performance evaluations and manage staff schedules. Develop and execute marketing strategies to attract new guests and retain existing ones. Ensure compliance with Health, Safety and Sanitation standards. Oversee Security protocols to protect guests, staff, and property. Ensure that the property is well-maintained and aesthetically appealing. Oversee repairs, renovations, and upgrades. Identify new business opportunities. Monitor industry trends and adapt strategies accordingly. Provide regular reports on Financial performance, Guest feedback, and Operational issues to owners or stakeholders.

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