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Western Cape: IT Desktop Support posted by Milkor Integrated Systems

Western Cape: IT Desktop Support posted by Milkor Integrated Systems

Posted on 2025-07-07 00:00:00

Job Summary

KEY RESPONSIBILITIES

  • Install and Configure Systems: 
    • Set up and configure PCs and software components to ensure optimal usability. 
  • Troubleshoot and Repair: 
    • Diagnose and resolve hardware and software issues; repair or replace damaged hardware as needed.
  • User Profile Management:
    • Create and manage employee profiles on PCs and networks. 
  • Server Support: 
    • Provide support and maintenance for servers, both online and offline.
  • System Upgrades: 
    • Upgrade systems and software to ensure compatibility across all computers. 
  • Security Management 
    • Install and update antivirus software to maintain user-level security.
  • Software and Hardware Testing: 
    • Evaluate and test new software and hardware to ensure performance and compatibility. 
  • User Support: 
    • Act as the first point of contact for error reporting and provide technical support to users. 
  • Department Collaboration: 
    • Foster positive relationships with all departments and colleagues to facilitate smooth IT operations. 
  • Reporting 
    • Report directly to the IT Manager on various IT support activities and issues.
  • Back-up Operations 
    • Conduct daily backup operations to safeguard data 
  • Technical Documentation 
    • Manage and maintain technical documentation related to IT systems and processes. 
  • Printer Maintenance
    • Set up, maintain, and troubleshoot printers to ensure efficient operation. 

QUALIFICATIONS & EXPERIENCE

  • IT-Related Qualification: Degree or certification in IT.
  • Certifications: A+, N+, MCSE.
  • Technical Knowledge:
    • Basic knowledge of Windows Server, Active Directory, DHCP, DNS.
    • Network printer knowledge.
    • Advanced proficiency in Microsoft Office and other day-to-day software.
  • Experience: 3-5 years in a similar role, working with environments of 20+ PCs.
  • Transport: Own transport required.
  • Proficiency: Advanced skills in Microsoft Office.
  • Knowledge:
    • Essential: Microsoft Server and Desktop software.
    • Advantageous: Linux OS.

CONSENT:
By submitting your information and application you hereby confirm:

  • That you have no objection to us retaining your personal information in our database for future matching/ POPI Policy.
  • That the information you have provided to us is true, correct, and up to date.

PLEASE NOTE:
Correspondence will only be conducted with shortlisted candidates. Should you not hear from us within seven days, please consider your application unsuccessful.

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