Menu Close

Pretoria: Junior Support Technician

Pretoria: Junior Support Technician

Posted on 2025-07-30 00:00:00

Employer Unspecified
Category IT / Computing / Software
Location Tshwane  / Pretoria

Job Summary

The ideal candidate should be eager to learn, have strong troubleshooting skills, and be comfortable working with technologies like MikroTik routers, firewalls, DNS configuration, and basic voice systems. Key Responsibilities Customer Support and Ticket Management Serve as the first point of contact for clients experiencing technical issues. Respond to support tickets via phone, email, or CRM system in a timely and professional manner. Troubleshoot basic network and Linux-related issues. Keep users informed of ticket progress and resolution timelines. Escalate complex issues to senior technicians where required. Network and Linux Support Assist with setting up, configuring, and maintaining MikroTik routers and basic firewall rules. Perform port forwarding and basic VPN setup under guidance. Log into routers to check and validate configurations. Support basic LAN/WAN troubleshooting. Linux and DNS Administration Assist with basic Linux server tasks such as checking services, logs, and user access. Configure and manage DNS records (A, MX, CNAME) as needed for domain and email services. Help with basic website pointing or redirects. VoIP and Communication Support Provide basic support for VoIP setups and IP phones. Troubleshoot basic call quality issues. Assist with minor PBX tasks (e.g. user extensions, voicemail setup). General Technical Tasks Assist in desktop setup and basic software installation. Help with Wi-Fi access point configuration and monitoring. Support internal staff with hardware/software troubleshooting when needed. Perform routine preventative maintenance and updates on devices. Preferred Skills and Experience Basic working knowledge of Linux (Ubuntu, CentOS, etc.) Exposure to MikroTik routers and basic network configuration Understanding of DNS setup and domain management Familiarity with firewalls, port forwarding, and VPN basics Introductory experience with VoIP systems (e.g., 3CX, Yealink, Grandstream) Basic troubleshooting of desktop systems and peripherals Ideal Candidate Traits Passionate about IT and eager to learn new systems and tools Comfortable in a customer-facing role and focused on client satisfaction Team player with good communication skills Ability to work under pressure and manage multiple tasks Requirements 1-2 years of experience in an IT support or junior network technician role Matric (Grade 12) with relevant IT certifications (e.g., CompTIA A/N, MikroTik MTCNA, or Linux beneficial) Valid drivers license (advantageous for on-site support)

View Job  Cape Town City Centre: Network Engineer

Click Go Apply to apply online!

Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Pretoria, Tshwane


More jobs in Pretoria




More jobs in Tshwane




Browse IT / Computing / Software Jobs




Browse Unspecified Jobs



Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions

Pretoria East: Office Administrator Position posted by Myroof

Office Administrator Position in Pretoria East Available MyRoof.co.za is looking for self-motivated Office Administrators with a vibrant personality. Core...


View Job
Office Administrator Position

Pretoria East: Sales Administrator for Mycars posted by Myroof

Job Title Sales AdministratorCompany MyCars.co.zaLocation Moreleta Park, PretoriaAbout UsMyCars.co.za specializes in online vehicle auctions. Were looking...


View Job
Sales Administrator for Mycars

Pretoria: PIZZA CHEF posted by WHISK CAFE

Making pizzas and performing prep work for pizza section


View Job
PIZZA CHEF

Pretoria North: Car sales Executives needed – VW wonderboom posted by McCarthy VW Wonderboom

McCarthy VW Wonderboom is seeking new cars sales executives.Must Have Valid Drivers, Clear criminal check, Grade 12, Minimum 1year car sales experience,...


View Job
Car sales Executives needed – VW wonderboom

Pretoria North: Used car sales exectiuves wanter – vw wonderboom posted by McCarthy VW Wonderboom

McCarthy VW Wonderboom is seeking used cars sales executives.Must Have Valid Drivers, Clear criminal check, Grade 12, Minimum 1year car sales experience,...


View Job
Used car sales exectiuves wanter – vw wonderboom

Pretoria West: General Worker – Iso Panel Fitter posted by Chill Box Manufacturing

ISO Panel Fitter and tradesman required. Previous experience beneficial and salary will be negotiated based on skill set. Successful candidates to be SA...

View Job  Centurion: Mechanical Fire Safety Engineer (Engineering) posted by AtripleA recruitment & temps

View Job
General Worker – Iso Panel Fitter

Pretoria North: Health and Safety Officer – iso 9000 posted by Ryncor Auctioneers

Ensure full compliance with health, safety and environmental regulations. Conduct regular risk assessments and safety audits practices. Train and guide...


View Job
Health and Safety Officer – iso 9000

Pretoria North: Property Data & Research Specialist posted by Keyworx Call Center

What Youll DoOnline Property Identification Systematically navigate digital platforms e.g., Property24 to identify relevant listings.Location Address...


View Job
Property Data & Research Specialist

Pretoria North: Professional Nurse – Urgently needed posted by SANCA PRETORIA/SOSHANGUVE

Professional nurse position available at in-patient alcohol and drug rehabilitation Centre in Pretoria North within the legal-ethical framework of the...


View Job
Professional Nurse – Urgently needed

Pretoria East: Personal Assistant posted by CDB Group

Half day vacancy available, from 0800-1300. From the 1st of July 2025.


View Job
Personal Assistant

Pretoria: Junior Trader posted by Comdi Agricultural Markets

Doel van die PosAs n Junior Graanhandelaar sal jy saam met die Graanbemarkingsafdeling werk en die winsgewende aan- en verkoop van graan ondersteun. Die...


View Job
Junior Trader

Pretoria City: Engineering Lecturer – Electrical Engineering posted by Divine Favour Progressive College FET

Divine Favour Progressive College FET is a registered and accredited Private college in Pretoria, committed to providing quality education through the...


View Job
Engineering Lecturer – Electrical Engineering

Pretoria: Premium Service Manager – Premium Brand Exp posted by Bonafide Human Capital

Our premium passenger vehicle dealership in PTA currently holds a vacancy for a Service ManagerReporting to the Dealer PrincipalFranchise Executive, this...


View Job
Premium Service Manager – Premium Brand Exp

Pretoria East: SAIPA Trainee Accountant Learnership posted by PCE Accountants

ResponsibilitiesThe position includes duties and responsibilities as outlined in the SAIPA logbook, including accounting, auditing, taxation, and...


View Job
SAIPA Trainee Accountant Learnership

Pretoria City: MECHANIC posted by GI CENTRAL AUTOS

We looking for hard working mechanic.


View Job
MECHANIC

Pretoria: Sales consultant – Call centre posted by MaxLaw GP

MaxLaw is a Credit Legal company which specializes in helping clients to remove adverse listings from their credit records in order to regain their...

View Job  Pretoria: Java Developers posted by Goldman Tech

View Job
Sales consultant – Call centre

Pretoria City: RECEPTIONIST posted by GI CENTRAL AUTOS

We looking for hard working Receptionist.


View Job
RECEPTIONIST

Pretoria: Design Engineer – Pretoria & International Projects posted by The Recruitment Guy

A highly reputable, forward-thinking engineering solutions company is seeking a committed and dynamic Design Engineer young professionals or mid-level...


View Job
Design Engineer – Pretoria & International Projects

Pretoria: BMW Diagnostic / Group Technician / Technician – MUST HAVE BMW EXPERIENCE posted by Corporate Dealership Placements – JHB

BMW Diagnostic, Group Technician or Technician R18000 - R22000 PretoriaMust be a qualified BMW Technician, or Diagnostic Technician or Group Technician.


View Job
BMW Diagnostic / Group Technician / Technician – MUST HAVE BMW EXPERIENCE

Pretoria: Used Car Sales Executive – URGENTLY NEEDED posted by Corporate Dealership Placements – JHB

Used Car Sales Executive R10500, company car commission PretoriaMust have good units and a proven track record, as well as strong used car sales...


View Job
Used Car Sales Executive – URGENTLY NEEDED

Pretoria East: Litigation Attorney posted by Cora O’Neil Recruitment Agency

Hazelwood, Pretoria East LITIGATION ATTORNEYMinimum Requirements-Presentable and professional -Afrikaans and English first and second languages a must Full...


View Job
Litigation Attorney

Pretoria East: Senior RAF Litigation Attorney posted by Cora O’Neil Recruitment Agency

Menlo Park, Pretoria East SENIOR RAF LITIGATION ATTORNEY THIRD PARTY CLAIMSMinimum Requirements-Young, presentable and professional-Afrikaans and English...


View Job
Senior RAF Litigation Attorney

Pretoria: Junior Litigation Attorney posted by Cora O’Neil Recruitment Agency

Brooklyn, Pretoria JUNIOR LITIGATION ATTORNEYMinimum Requirements-Young, professional Afrikaans speaking preferably male-Afrikaans and English first and...


View Job
Junior Litigation Attorney

Pretoria East: Junior Attorney posted by Cora O’Neil Recruitment Agency

Menlo Park, Pretoria East JUNIOR ATTORNEY to be trained as LEGAL COST CONSULTANTMinimum Requirements-Young, well presented Afrikaans speaking...


View Job
Junior Attorney

Pretoria East: Candidate Attorney posted by PROKUREURS IN PRETORIA

LLB Computer LiterateProfessionalProficient in EnglishDriver License Own transportExperience in Magistrates Court and High Court Litigation.


View Job
Candidate Attorney

Share this to someone who needs a job:
Posted in Jobs in Northern Suburbs, Jobs in Pretoria, Jobs in Tshwane
Tagged , ,

More Jobs in Your Area