RESIDENTIAL PROPERTY ADMINISTRATOR PURPOSE OF JOB • Ensure the buildings’ occupancy rate is achieved. • Ensure the new leases details are captured correctly, and all amendments are put through. • Ensure that all Student Accommodation rentals and queries are processed. • Fines are billed to student accounts and payments thereof are managed. • Arrears are monitored and managed. INTAKE: PA’s to monitor applications when the Website opens. Check on the Applied, reverted and editing applications. Monitor the support email/WhatsApp. Obtain the verification list of students from the Universities. Check on defunded students. Leasing • Vetting of all documents on the Rise Website. • Credit checks on prospective students. • Ensure all lease information is accurate and updated. • Arrange changes of students’ details on the Rise website and amend it on PIMS. • Reporting on the occupancy levels and vacancies to Management. Statement Process: • Generate lease billings monthly for the building – from the 13th of each month. • Statements to be generated by the 20th of every month. • Interest billing to be run and checked if accurate. • Debit run to be processed and signed by PM. • Post batches in PIMS and Great Plains • Monitor payment allocations received from students. • Create Student Accommodation reconciliation on PIMS when necessary. Arrear Management: • Rental Payments must be made on the 1st of the month. • Manage and resolve queries relating to rental payments • Issue Letters of demand when required. • Calculation of AOD repayments and drafting of AOD’s. • Facilitate the hand over process for defaulting students. General • Assist Property Manager with compiling of the monthly management reports. • Manage account closures. • Request refunds of deposits from finance. • Administration of refund deposits and entry and exit recoveries. SKILLS AND COMPETENCIES ESSENTIAL TO THE POSITION Business • Strong reconciliation skills. • Strong Proficiency in relevant computer and software packages. • Excellent attention to detail and numerate accuracy. • Background in leasing will be advantageous. • Ability to relate to student needs. • Ability to influence and guide. • Very strong communication skills • The ability to do follow up on outstanding payments. • Innovative thinking and ability to follow process. • Dynamic and enthusiastic. • The ability to interact professionally with individuals at all levels. • Competent time management skills. • Be deadline driven. QUALIFICATIONS AND EXPERIENCE Qualifications • Matric • A National Diploma Experience/Skills • Minimum of 2 – 3 years’ experience in Property Management. • Experience in Student Accommodation would be an advantage

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