Junior Application Support Engineer Kickstart your IT career supporting data-driven solutions that power business efficiency. Durban (Office-based) R15 000 R20 000 | 8am to 5pm About Our Client Our client is a growing, technology-driven organisation specialising in data-led solutions that boost operational efficiency for their partners. With a culture built on innovation, collaboration, and reliability, the team encourages continuous improvement and offers an environment where technical talent can thrive and grow. The Role: Junior Application Support Engineer This role provides vital support for business-critical applications and databases, ensuring accuracy, availability, and security of information. You will be responsible for managing campaign processes, optimising SQL performance, and assisting with system improvements to keep operations running smoothly. Key Responsibilities Minimum 1 year of experience with SQL in a support or technical role Configure and maintain scheduling and automation tools Import, validate, and monitor daily data files to ensure accuracy Optimise SQL queries and maintain database performance Assist with database maintenance, backups, and security Support stakeholders with reporting, analysis, and troubleshooting Test new functionality and contribute ideas for process improvements About You IT Diploma (minimum), Degree preferred At least 1 year of SQL experience (contact centre/BPO exposure advantageous) Knowledge of MS SQL Server, SSRS, APIs, and MS Office Strong analytical and problem-solving skills Customer-service oriented with excellent communication skills Organised, adaptable, and able to work well under pressure