<p><span style="color:rgb(0, 0, 0);">???????? ??????????? ?? ????????? ??????? ? ???? ??????? / ???? ??? ? ?????? ????? ???? ?? ???????????</span></p><p style="text-align:start"><span style="color:rgb(0, 0, 0);">This is an exciting opportunity to join a prestigious guest farm in Franschhoek, ensuring guests enjoy seamless, memorable experiences while upholding the highest standards of hospitality.</span></p><p style="text-align:start"><strong><span style="color:rgb(0, 0, 0);">Requirements:</span></strong><span style="color:rgb(0, 0, 0);"><br> Previous experience in a luxury hospitality environment<br> Strong guest service and hosting skills, with attention to detail<br> Excellent organisational and multitasking abilities<br> Ability to lead and coordinate with multiple departments effectively<br> Professional, calm, and solution-oriented approach<br> Strong communication and interpersonal skills</span></p><p style="text-align:start"><strong><span style="color:rgb(0, 0, 0);">Key Responsibilities:</span></strong></p><p style="text-align:start"><em><span style="color:rgb(0, 0, 0);">Guest Experience & Hosting:</span></em><span style="color:rgb(0, 0, 0);"><br> Warmly welcome and orientate guests on arrival<br> Guide check-ins and check-outs efficiently<br> Ensure departmental alignment for guest arrivals and key rituals<br> Conduct final room checks with Housekeeping Manager<br> Update bookings, guest records, and manage changes of stay<br> Coordinate activities, transfers, and reservations<br> Oversee public guest spaces and guest golf carts</span></p><p style="text-align:start"><em><span style="color:rgb(0, 0, 0);">House & Daily Flow Oversight:</span></em><span style="color:rgb(0, 0, 0);"><br> Serve as the connection point between guests and internal teams<br> Guide daily rhythms of the house in collaboration with department leads<br> Identify and report maintenance issues, ensuring resolution<br> Support activity set-ups and shared spaces with foresight<br> Maintain alignment with property standards and service ethos</span></p><p style="text-align:start"><em><span style="color:rgb(0, 0, 0);">Stock & Ordering Oversight:</span></em><span style="color:rgb(0, 0, 0);"><br> Conduct monthly and weekly stock checks for Farm Shop and equipment<br> Maintain digital inventory records and manage orders for guest amenities<br> Steward stock responsibly, balancing practicality and creativity</span></p><p style="text-align:start"><em><span style="color:rgb(0, 0, 0);">Guiding Principles:</span></em><span style="color:rgb(0, 0, 0);"><br> Act with professionalism, integrity, and presence at all times<br> Lead with accountability, discernment, and consistency<br> Work harmoniously with the wider team<br> Uphold core values: Be impeccable with your word, Do not take anything personally, Do not make assumptions, Always do your best</span></p><p style="text-align:start"><strong><span style="color:rgb(0, 0, 0);">Package:</span></strong><span style="color:rgb(0, 0, 0);"><br> Salary: R18,000 R25,000 per month (Negotiable depending on experience)<br> Live-out position</span></p><p style="text-align:start"><span style="color:rgb(0, 0, 0);">? Please note: Due to the high volume of applications, only candidates meeting the listed requirements will be contacted. If you do not receive a response within 7 working days, kindly consider your application unsuccessful.</span></p>