Durban: QA Analyst

Key Responsibilities Provide guidance, support, and mentorship to junior QA team members. Assist the Core UAT Testing Team in executing User Acceptance Testing. Troubleshoot production issues to identify and resolve defects. Analyse business requirements and system specifications to ensure clarity and accuracy. Set up and maintain test environments in collaboration with DevOps. Review, analyse, and enhance system specifications. Ensure all software development outputs align with scope-agreed business expectations. Write and execute SQL queries to support testing processes. Log and document defects using appropriate tools. Develop test packs, procedures, and automation test scripts. Execute and review automated test results, providing feedback to stakeholders. Conduct system analysis and testing for system changes, enhancements, and new releases. Requirements Degree/Diploma in Computer Science, Information Systems, Engineering, or related field. 4 years system testing experience with SQL. Knowledge of software testing methods and lifecycle. Experience with test analysis, planning, execution, and automation. Salesforce experience/certification advantageous. Strong problem-solving, attention to detail, teamwork, and communication skills.