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Western Cape: Field Support Officer/Warehouse Assistant – Contract posted by West Coast Personnel

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Job Description

Key Responsibilities:

  • Onboard and support new distributors, keeping accurate records.
  • Verify distributor details and update banking information.
  • Manage payments, liaising with Accounts, DCs, and Hubs.
  • Handle distributor queries and provide product/service information.
  • Maintain call and query logs, reports, and compliance with company standards.
  • Escalate priority issues and ensure quality service delivery.
  • Stay updated on policies, procedures, and training.

 
Education & Experience:

  • Grade 12 (minimum), tertiary qualification an advantage
  • 2+ years of administrative experience
  • Computer literacy (Word & Excel preferred)
  • Forklift & pallet jack licenses are advantageous
  • Ability to work at heights (12m+) and lift heavy boxes
  • Basic numeracy and quantity checks on pallets



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