Vaalwater: Gm Couple posted by HotelJobs

Experience in 5 star LODGE OPERATIONS MANAGEMENT position – Matric – Good command of the English language – Strong management couple who excel in Front of House, F&B, Lodge Administration & Operations Management – Well-spoken and presentable – Be guest-centric ensuring great experiences – Innovative and creative – To drive hospitality at the lodge to new levels – Must be proven & experienced in managing, training, cost control and have strong administrative skills – Relationship building, with staff, guests, the community, the industry (agents and other lodges) – Strong leader who has been in charge of employees before – Formal hospitality degree/diploma preferable – Lateral thinking ability – Initiative – Must be able to cope under pressure to meet guests needs – Good interpersonal skills and communication with staff and guests – Attention to detail – Diligence and self-motivation to meet deadlines – Willingness/ability to share information and teach and inspire others – Computer and financial skill – Effective leadership & management skills – Plan and manage lodge operations effectively – Drive the broader goals of the group as required by Head Office – Knowledge of OPERA Systems required, or similar PMS system – Knowledge of Game Reserve Operations required – Computer literate – Able to handle pressure & difficult situations if required – Able to multitask & deliver as required in accordance with company standards – Adherence to all company practices – Leading, training and motivating the team – Drive the lodges quality plan and implement all required standards