Gauteng: Zmo 16780 – Boutique Hotel General Manager posted by HotelJobs

Employer Description

Boutique Hotel in Houghton Estate

Job Description

A boutique hotel in Houghton seeks a confident, trend-aware individual ready to step into a General Manager role. Candidates should have solid experience as a Duty Manager, in Front of House, or guesthouse operations within luxury hospitality. This is a hands-on leadership opportunity focused on daily operations, service excellence, and personalized guest experiences.

Key Responsibilities:

• Oversee all operational departments with a hands-on leadership style

• Ensure seamless guest experiences with a focus on personalization and quality

• Lead, train, and inspire a diverse team to deliver exceptional service

• Monitor market trends and implement strategies to stay ahead of the curve

• Manage budgets, supplier relationships and operational reporting

• Collaborate on brand development, marketing and guest engagement initiatives

Qualifications

• 35 years experience in a managerial capacity within a luxury hotel environment

• Diploma or degree in Hospitality Management or related field

• Familiarity with hotel booking and property management systems

Skills

• Strong leadership, communication, and problem-solving skills

• Knowledge of current hospitality trends and guest engagement strategies

• Proficiency in hotel operations and service delivery standards