Job Description
Technical Consulting & Compliance
– Provide technically sound and compliant advice, aligned with legislative updates and client needs.
– Maintain FAIS accreditation, ensuring compliance with all regulatory requirements.
– Procure fidelity guarantee insurance and facilitate underwriting where necessary.
– Negotiate product and service provider agreements (e.g., Group Life Assurance, PHI, funeral cover).
Client Relationship Management
– Independently manage a portfolio of clients, with strategic guidance from senior colleagues.
– Build strong relationships with trustees, employers, and other key stakeholders.
– Develop annual client plans, schedule trustee/management committee meetings, and ensure adherence to milestones.
– Respond to client requests and queries in a timely and professional manner.
– Maintain comprehensive written records of all client interactions, including meetings and communications.
Meeting & Governance Support
– Prepare meeting agendas and compile full trustee packs, including administrative and investment reports.
– Attend trustee and management meetings, ensuring accurate minute-taking and action tracking.
– Monitor and follow up on all meeting action items to ensure timely completion.
– Ensure service level agreements (SLAs) are documented and up to date.
Operational Support & Project Management
– Draft and manage Section 14 transfer checklists.
– Conduct risk and administration rebrokes, preparing reports and presentations for clients.
– Complete fee notes and maintain workflow trackers to ensure deadline compliance.
– Assist in organising and presenting member roadshows and educational sessions.
Internal Collaboration & Best Practice
– Implement the company’s Best Practice standards within the client portfolio.
– Assist in the formulation of best practice methodologies and contribute to consulting projects.
– Work with Key Account Managers (KAMs) to identify cross-selling opportunities and support retention strategies.
– Collaborate with administration teams and service providers, monitoring fund statuses and resolving issues.
Minimum Qualification
– B. Com or equivalent degree (minimum NQF Level 6).
– Further industry qualifications or certifications are an advantage.
– FAIS Accredited, ensuring regulatory compliance.
Experience
– Minimum 3–5 years’ experience in employee benefits consulting.
– Demonstrated ability to manage client relationships and deliver technical advice.
– Strong written communication and documentation skills.
– Solid understanding of industry regulations, operations, and service models.
Please call us on (***)***-****
NB: Should you not hear from us within 6 weeks, please consider your application unsuccessful.
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