Worcester: Workshop Foreman – Mercedes Benz exp. a must posted by Bonafide Human Capital

Our truck workshop in Worcester currently holds a vacancy for a Supervisor: Foreman.This position will be suited to an experienced person who can ensure that repairs are performed correctly and efficiently by qualified technicians and that the service department maintains consistently high customer satisfaction.To provide effective technical and specialist support to staff, whilst ensuring a high quality of workmanship and service delivery to customers.Specific Role Responsibilities Specifications for these positions will be discussed if a candidate is invited for an interview.The responsibilities of a Foreman include the following tasks: Recruits hire and motivate qualified service technicians. Assists technicians in developing their skills. Understands keeps abreast of, and complies with all regulations that affect service operations, such as hazardous waste disposal, OHSA Right-to-Know, etc. Understands and ensures compliance with manufacturer warranty and policy procedures. Ensures that all department employees receive appropriate manufacturer training. Conducts regular performance reviews for all technicians in accordance with dealership guidelines. Ensures that all repairs are assigned to technicians in an equal and fair manner. Provides technical support for technicians when necessary. Ensures repairs are charged out correctly. Checks progress of each repair order throughout the day. Maintains high-quality service repairs, no comebacks.