Menu Close

Pretoria: Call Centre Operator posted by Hire Resolve

Advertisement



Job Description

Hire Resolve’s client is seeking a Call Centre Operator to join their team in Pretoria. The Call Centre Operator will be responsible for coordinating truck and trailer breakdowns, managing diesel authorizations, capturing load and journey data, monitoring route compliance, and ensuring adherence to journey and sleep plans


Responsibilities:

Handle Truck and Trailer Breakdowns:

  • Receive and log breakdown calls from drivers.
  • Arrange repairs with approved truck dealerships or service providers.
  • Provide regular updates to the Fleet Controller.
  • Record all breakdown details in the breakdown book for morning handover.

Manage Diesel Authorizations:

  • Direct drivers to approved diesel filling stations.
  • Approve diesel requests and provide authorization numbers.
  • Record diesel details (fleet number, litres, date, time, and kilometres) on the system.

Capture Load Information:

  • Enter details for each trucks loading and offloading, including client info, times, load mass, and kilometres.
  • Monitor truck routes and report any unauthorized deviations.

Journey Management:

  • Monitor driver adherence to designated routes and sleep plans.
  • Inform Fleet Controllers of any delays or deviations.
  • Wake drivers as needed according to sleep plans.
  • Initiate recovery protocols in case of accidents or hijackings.

Pool Vehicle Management:

  • Manage bookings and usage of pool vehicles.
  • Conduct pre- and post-trip inspections.
  • Report damages to the Technical Manager.
View Job  Centurion: Customer Success Specialist posted by Hire Resolve

Requirements:

  • Gr 12 or equivalent (required)
  • Diploma or similar in Logistics or Transport Management (advantage but not essential)
  • 2-3 years experience in similar position within the logistics & transport industry
  • English (must), Afrikaans (desired) and other official language (advantage)
  • Willing to work shifts (including weekends)
  • Days Day Shift – 06:00 18:00
  • Days Night Shift – 18:00 06:00
  • Work on a 3 days on/3 days off basis.

Contact Hire Resolve for your next career-changing move.

Apply for this role today, contact Sonique Beetge at Hire Resolve *****@*****.co.za or on LinkedIn.

You can also visit the Hire Resolve website: hireresolve.us or email us your CV:  *****@*****.co.za

 

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement




Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
View Job  Johannesburg: Technical Product Owner posted by Hire Resolve
You'll receive alerts for new jobs in Pretoria, Gauteng


Job Seeker Tip

Quantify your achievements on your CV using numbers and percentages where possible.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Boksburg: Internal Sales Consultant posted by Kenesis

Jobs in Boksburg November 20, 2025
Boksburg Gauteng Jobs in Boksburg Kenesis Sales

About the Company:We are a dynamic marketing company helping businesses grow online through Google Ads, Facebook Ads, and website design.…

View Job

Johannesburg South: Actuarial Analyst posted by Network Finance

Jobs in Gauteng November 20, 2025
Computer Network Finance Other IT

Key Responsibilities:Build, nurture, and expand strong, mutually beneficial client partnerships.Develop compelling product positioning strategies and...

View Job

Johannesburg North: Actuary Manager posted by Network Finance

Jobs in Central Johannesburg Remote November 20, 2025
Computer Network Finance Other IT

Key Responsibilities:- Assist with the development, testing, and validation of market risk models.- Support consulting projects across banking clients...

View Job

Western Cape: Client Relationship Coordinator posted by Manpower Group

Jobs in South Africa November 20, 2025
Manpower Group Marketing Other Sales

Duties & ResponsibilitiesLead Screening & QualificationContact inbound and outbound leads to assess interest and fit.Ask qualifying questions to determine...

View Job  Johannesburg: Digital Marketer & Social Media Manager posted by Hire Resolve
View Job

Gauteng: Sales Representative posted by Phakisa Holdings

Jobs in Gauteng November 20, 2025
Marketing Other Sales Phakisa Holdings

Sales RepresentativeType: Temporary Location: JHB - BenoniDuties and Responsibilities:Sell products and services to potential customersBuild relationships...

View Job

Hotazel: Mine Technical Services Manager posted by Hire Resolve

Jobs in Hotazel November 20, 2025
Construction Hire Resolve Mining Other Building

Description:Hire Resolve's Client is currently looking for an experienced Mine Technical Services Manager to join their mining company based in…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Gauteng, Jobs in Northern Suburbs, Jobs in Pretoria, Jobs in South Africa

More Jobs in Your Area