Job Description
- Provide support to the BI team
- Refresh and maintain customer reports, ensuring data accuracy and integrity
- Pull and prepare leads for marketing campaigns
- Create new customer data views for profiling and segmentation
- Track key customer metrics including retention, engagement, and cross-shopping behaviour
- Assist in measuring and analysing campaign performance
- Assist with data cleaning, maintenance, and process documentation
Requirements:
- Bachelor’s Degree in Data Science, Statistics, Mathematics, Marketing Analytics, Information Systems, ICT, or related fields
- Strong numerical aptitude and data interpretation skills
- Advanced Excel skills (pivot tables, lookups, formulas, etc.)
- Excellent analytical and problem-solving skills with strong attention to detail
- Skilled at identifying patterns, trends, and anomalies in large datasets
- Clear communication skills for non-technical audiences
- Curiosity, initiative, and a commercial mindset
- Fast learner, motivated to expand technical expertise
- Integrity when handling sensitive customer data
- Experience with Qlik is a plus
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