Job Description
The Key Account Manager is responsible for developing and maintaining strategic relationships with major clients in the passenger vehicle (particularly bakkie and shuttlebus / kombi) sector. This role drives sales growth, enhances customer satisfaction and loyalty, and leverages internal and external resources to support long-term business development and market competitiveness.
Required Skills & Experience
- National certificate or higher
- Minimum 5 years in truck or automotive sales, after-sales, or related sectors
- Solid understanding of passenger vehicle products (particularly bakkie and shuttlebus / kombi), South Africa market, financial instruments, and customer service best practices, with exposure to team leadership.
- Strong interpersonal, verbal, and written communication skills with a team-oriented mindset; proven ability to build and maintain corporate client loyalty.
- Demonstrated success in meeting or exceeding sales targets, with proficiency in consultative selling and business negotiation.
- Skilled in identifying client needs, converting them into business opportunities, and developing key account resources.
- Familiar with end-to-end order-to-delivery processes; capable of executing sales plans and coordinating cross-functional teams.
- Analyse market trends, competitor activity, and industry developments to inform strategic decisions.
Core Responsibilities
- Achieve Annual Sales Targets
- Deliver on sales goals within assigned region and industry verticals
- Build Client Database
- Collect, maintain, and update key account information
- Client Engagement
- Conduct visits, identify client needs, and expand sales channels
- Dealer Enablement and Training
- Support dealers in acquiring and servicing key accounts
- Deliver training on products, client development, and marketing strategies
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