Job Description
Key responsibilities and duties:
- Supervise and support warehouse staff by assigning tasks, providing guidance, and conducting performance evaluations.
- Plan and oversee despatch and delivery schedules to ensure efficient and timely movement of goods, working closely with carriers and suppliers to track shipments and resolve any issues.
- Monitor stock levels, conduct regular inventory counts, and maintain accurate records to meet customer demands.
- Identify and implement strategies to enhance warehouse efficiency, reduce costs, and improve productivity.
- Enforce safety and security protocols to ensure a safe working environment and prevent damage, theft, or loss.
- Train new team members to ensure they understand their roles and responsibilities and perform effectively.
- Address customer inquiries and complaints related to shipping and receiving, providing timely and satisfactory resolutions.
- Maintain a clean, organised warehouse in compliance with health and safety regulations.
Requirements:
- High school diploma or equivalent qualification
- Proven experience in a supervisory role within a warehouse or distribution center
- Strong knowledge of warehouse and shipping operations
- Excellent organizational, leadership, and problem-solving skills
- Ability to work efficiently in a fast-paced environment
- Strong communication and teamwork abilities
- Familiarity with safety and security protocols
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