Job Description
Cape Town – Western Cape – South Africa
- Provide 1st Line support via email, phone, and remote tools for clients in the UK, Europe, Asia, and the US.
- Visit client sites in SA for troubleshooting, configuration, and implementation of IT solutions if required.
- Troubleshoot and resolve hardware issues, including coordination with third-party vendors.
- Support and resolve issues involving Microsoft technologies (cloud and on-premise) and third-party systems.
- Assist Senior Engineers with resolving complex issues and participating in project rollouts.
- Maintain thorough documentation of IT systems, including applications and network diagrams.
- Deliver outstanding customer service and demonstrate a willingness to go the extra mile.
- 1-2 Years relevant experience.
- Experience with Microsoft Windows 10 11.
- Microsoft Server 2016, 2019, 2022.
- Microsoft Office 365, Exchange, OneDrive.
- Microsoft Active Directory, Group Policy, DHCP, DNS.
- Basic understanding of network technologies, VLANs, IP routing.
- Basic understanding of wireless networking.
- Familiarity with SIP/IP telephony.
- Experience with enterprise antivirus solutions (especially Bitdefender).
- Exposure to backup technologies (e.g., Veeam, MSP360, LiveVault).
- Experience supporting various third-party applications and systems.
- Commitment to legal compliance (e.g., software licensing).
- Basic system monitoring and preventative maintenance skills.
- Microsoft Certifications.
- HP Networking Certification.
- SonicWALL Certification.
- Microsoft SharePoint.
- Good understanding of IT security.
- Experience with firewalls/UTMs.
- Virtualization technologies (Hyper-V, VMware ESX, vSphere, vMotion).
- Strong interpersonal and communication skills both face-to-face and over the phone.
- Well-presented, with a professional and customer-focused demeanour.
- Highly organized with the ability to manage and prioritize tasks under pressure.
- Strong attention to detail and time management.
- Enthusiastic and proactive, with a collaborative mindset.
- Willingness to assist in areas beyond core responsibilities when required.
- Ability to liaise with external suppliers and vendors effectively.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Consider temporary or contract work to gain experience and potentially convert to permanent roles.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Sandton: DIESEL TECHNICIAN / MECHANIC
Location: Libro Park, Sandton, JohannesburgOnly South African citizens will be consideredMust be Red Seal Trade Tested Salary: Market-Related (Negotiable based…
View JobKathu: Sales Representative (Kathu) posted by AJ Personnel
Minimum Requirements:Matric (Grade 12) essentialSales qualification advantageous2-5 years sales experience requiredWillingness to travel within the...
View JobWelkom: Sales Representative (Welkom) posted by AJ Personnel
Minimum Requirements:Matric (Grade 12) essentialSales qualification advantageous2- 5 years sales experience requiredStrong communication and...
View JobMpumalanga: Sales Representative (Mpumalanga) posted by AJ Personnel
Minimum Requirements:Matric (Grade 12) essentialProven experience working with mining companiesSales qualification advantageousStrong negotiation and...
View JobRandburg: Storeman posted by Rad Resources
Picking equipment as per picking list issued by the production foreman / factory manager or sales offices.Packing equipment as per…
View JobDurban: Whiskey Promoter posted by Rad Resources
Campaign is running from February. Immediately available candidates are welcome to apply.Alcohol promotions experience.
View Job
Browse Employers
Job Alerts