Grahamstown: Head Guide – Luxury Forest Reserve – Grahamstown | Lb posted by Kendrick Recruitment

January 6, 2026 Jobs in Grahamstown

Kendrick Recruitment

Makana

Catering / hospitality

Job Description

Head Guide – Luxury Forest Reserve | Grahamstown Kendrick Recruitment is seeking an experienced Head Guide to lead the guiding team at a luxury forest reserve near Grahamstown. This live-in role requires a highly skilled and knowledgeable individual capable of delivering exceptional 5-star guest experiences in a remote lodge environment. Position Overview The Head Guide is responsible for overseeing all guiding activities, ensuring guests receive personalised, professional, and memorable nature experiences. The role involves managing and mentoring guides, maintaining operational standards, and upholding the highest levels of service and safety. Key Responsibilities Lead and manage the guiding team, providing mentorship, support, and training. Deliver guided nature experiences with exceptional attention to detail, knowledge, and guest engagement. Ensure all activities adhere to safety protocols and operational standards. Maintain effective communication with lodge management regarding guest needs, guiding operations, and staff performance. Schedule and coordinate guiding activities, ensuring smooth operations and high guest satisfaction. Foster a team culture focused on excellence, professionalism, and 5-star service delivery. Monitor and maintain guiding equipment and vehicles to lodge standards. Provide input into guest experience planning, including itineraries and personalised activities. Requirements & Competencies Proven experience as a Head Guide or Senior Field Guide in a luxury hospitality or lodge environment. Exceptional knowledge of flora, fauna, ecology, and local wildlife. Ability to speak and understand English fluently; additional languages an advantage. Strong leadership, organisational, and team management skills. Exceptional guest service and interpersonal skills, with a 5-star service mindset. Ability to work in a remote environment and handle the physical demands of guiding. Live-in required, with medical benefits included. Working Schedule & Conditions 11 days on, 3 days off roster. Lodge-based with live-in accommodation provided. Remote forest reserve location with limited access to town facilities. Package Salary: Negotiable depending on experience. Accommodation: Live-in provided with medical benefits.

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About Catering / hospitality Jobs in Makana

The hospitality industry in Makana is generally thriving, with many establishments seeking skilled professionals to join their teams. Typically, catering and hospitality roles require individuals who are adaptable, customer-focused, and able to work well under pressure. As a result, those looking to pursue careers in this field should be prepared to handle a fast-paced environment and demonstrate excellent communication skills.

Salary ranges for catering and hospitality positions can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level roles may offer salary ranges of R20 000 to R30 000 per annum, while more senior positions or those in larger establishments may command salaries between R50 000 to R80 000 per annum. However, it’s essential to note that these are broad estimates, and actual salaries can differ significantly.

Common skills required for catering and hospitality roles include food safety certification, excellent communication and customer service skills, ability to work well under pressure, and basic knowledge of food preparation and presentation. In some cases, experience in a related field, such as hospitality management or culinary arts, may be preferred. Additionally, proficiency in languages other than Afrikaans and English can be an asset in this industry.

The financial services sector, technology industry, manufacturing sector, and tourism sector are among the common industries that employ catering and hospitality professionals. These sectors often require staff who can provide high-quality service to clients or customers, manage cash transactions accurately, and maintain a clean and safe environment for patrons.

For those looking to advance their careers in this field, opportunities may arise through training programs, mentorship schemes, or on-the-job experience. Many establishments offer internal promotions or career development initiatives, allowing staff to progress to senior roles such as restaurant manager, events coordinator, or executive chef. With experience and the right skills, it’s possible to move into supervisory or management positions, overseeing teams of hospitality professionals or even starting one’s own establishment.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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