Job Description
FOH Requirements:
- 1-2 years experience in a 4-5 star lodge environment
- Must have Grade 12 – hospitality degree/diploma beneficial
- Valid RSA ID and Drivers Licence
- Excellent telephone etiquette and all-round communication skills
- Must be professional and well groomed
- Able to work under pressure
- Must be computer literate
- PANStrat OS Knowledge beneficial
- A team player with a high regard for efficiency, and eagerness to assist in all departments as needed
Guide Requirements:
- FGASA Level 1 or higher, or equivalent
- Valid driver’s license, PDP and first aid certification
- Proven experience as a Field Guide in a 5* game lodge
- Lead informative and engaging game drives, bush walks, and other wildlife activities
- Share in-depth knowledge of local flora, fauna, and conservation efforts with guests
- Ensure the safety and well-being of guests during all guided activities
- Collaborate with lodge management on wildlife monitoring
- Provide additional support for lodge operations and guest services as required
- Passion for wildlife, nature conservation, and sharing knowledge with guests
- Ability to deliver informative and engaging nature interpretations during guided activities
This is a live-in position.
About Front Office Jobs in North West
The North West region of South Africa is home to various industries, including financial services, technology, and manufacturing, which often employ Front Office professionals. Typically, job seekers in this field can expect a competitive salary package, but it’s essential to note that salaries vary widely depending on factors such as experience, company size, and industry sector.
Commonly, Front Office roles require a combination of administrative, technical, and communication skills. Professionals in this field are often expected to possess excellent organisational, problem-solving, and time management skills. Additionally, proficiency in software applications such as Microsoft Office and Google Suite is typically required. Strong verbal and written communication skills, attention to detail, and ability to work well under pressure are also essential for success.
In terms of industry sectors, Front Office roles can be found in financial services companies, technology firms, and manufacturing organisations. Financial institutions often require professionals with strong analytical and problem-solving skills to manage cash flows, process transactions, and maintain records. Technology companies may employ Front Office staff to assist with data entry, customer service, or administrative tasks. Manufacturing organisations may need professionals to coordinate logistics, manage inventory, and oversee supply chain operations.
Career development opportunities for Front Office professionals in North West are generally good, with many organisations providing training and development programs to enhance skills and knowledge. Typically, career progression paths involve moving into senior administration roles, such as team leaders or supervisors, or transitioning into related fields like accounting or finance. With experience and additional qualifications, professionals may also pursue careers in management or entrepreneurship.
Overall, a career in Front Office can be rewarding for those who enjoy administrative tasks, working with people, and adapting to new challenges. By focusing on developing essential skills and staying adaptable, job seekers can build successful careers in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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