Job Description
About the Role
Camps Bay Retreat, a boutique hotel set against the backdrop of the Twelve Apostles Mountain Range and the Atlantic Ocean, is seeking a skilled Service Supervisor to join their team of culinary excellence. You will oversee daily restaurant operations, manage staff performance, ensure top-quality service, and support initiatives that align with our brands commitment to excellence.
Key Responsibilities
- Supervise front-of-house staff
- Ensure adherence to safety and service standards
- Manage inventory
- Optimise workflow for peak efficiency
- Train and mentor the team
Requirements
- Grade 12 or Equivalent
- Must speak, read, write and understand English at a professional level
- Computer literate level 2 minimum experience in Microsoft Office (Word, Excel, PowerPoint and Outlook in particular)
- Accommodation Certificate/Hotel School diploma is advantageous.
- Previous experience in the same or similar position in a 4/5-star hotel
- Familiar with all duties and procedures in a restaurant Environment
- MS Office (Word, Excel and Email) is essential
Qualifications
- Grade 12 or Equivalent
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in South Africa
The tourism and hospitality industry in South Africa is generally thriving, with many local and international businesses seeking skilled professionals to cater to the growing demand for travel and entertainment options. Typically, this sector offers a wide range of job opportunities across various industries, including leisure, education, and corporate sectors.
Salary expectations for roles within the tourism and hospitality industry can vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries tend to be in line with or slightly above those found in the broader service industry. However, it’s essential to note that actual salaries may differ significantly due to variations in these factors. For example, a hotel manager in a large international chain may earn significantly more than an entry-level receptionist at a smaller local establishment.
Common skills required for roles in the tourism and hospitality industry include excellent customer service skills, language proficiency (English and/or Afrikaans), communication and problem-solving abilities, and adaptability in fast-paced environments. Additionally, many employers seek candidates with experience in food and beverage management, event planning, or marketing and sales. Other valuable skills include digital literacy, analytical thinking, and leadership potential.
The tourism and hospitality industry commonly employs professionals in various sectors, including financial services sector (e.g., tour operators, travel agencies), technology industry (e.g., app development, online booking platforms), manufacturing sector (e.g., food and beverage production), as well as local businesses catering to the needs of tourists and visitors. These industries often require individuals with a strong understanding of the local market, cultural sensitivity, and knowledge of regional attractions.
Career progression opportunities in the tourism and hospitality industry are diverse and varied. Typically, entry-level positions can lead to roles such as department manager or team leader within a few years, while more experienced professionals may take on senior management positions or start their own businesses. Ongoing development and education can help individuals stay up-to-date with industry trends, enhancing their skills and career prospects.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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