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South Africa: Service Supervisor (Asst. F&B Manager) posted by Career Custodians

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Job Description

About us:

Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits.

Who We’re Looking For:

Camps Bay Retreat is a hidden gem set against the backdrop of the Twelve Apostles Mountain Range and the Atlantic Ocean, offering a perfect blend of luxury and nature in the heart of Camps Bay. This boutique hotel is surrounded by expansive gardens, ancient trees, and flowing waterfalls, providing an oasis of calm. Camps Bay Retreat is seeking a skilled Service Supervisor to join their team of culinary excellence. You will oversee daily restaurant operations, manage staff performance, ensure top-quality service, and support initiatives that align with our brands commitment to excellence. As the assistant Restaurant Manager, your responsibilities will include supervising front-of-house staff, ensuring adherence to safety and service standards, managing inventory, and optimising workflow for peak efficiency. Youll play a pivotal role in training and mentoring the team, ensuring that each guest enjoys a consistent, high-quality dining experience that reflects our dedication to taste, service, and atmosphere.

What Is Required:

Restaurant Manager responsibilities include maintaining the restaurants revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To assist in the day to day running of the restaurant and to help ensure the Village N Life concepts, manuals, SOPs and logs are always kept current and implemented.

Minimum Requirements:

  • Grade 12 or Equivalent
  • Must speak, read, write and understand English at a professional level
  • Computer literate level 2 minimum experience in Microsoft Office (Word, Excel, PowerPoint and Outlook in particular)
  • Accommodation Certificate/Hotel School diploma is advantageous.
  • Previous experience in the same or similar position in a 4/5-star hotel
  • Familiar with all duties and procedures in a restaurant Environment
  • MS Office (Word, Excel and Email) is essential
  • Opera experience is advantageous
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Ready to Join? If you’re ready to take your career to new heights and be part of something truly special, we want to hear from you! Apply now or send your resume to .za and embark on a journey filled with excitement, growth, and endless possibilities.

Due to the large number of CV’s received, only candidates that meet the minimum requirements will be contacted. If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Tourism/Hospitality Jobs in South Africa

The tourism and hospitality industry in South Africa is generally thriving, with many local and international businesses seeking skilled professionals to cater to the growing demand for travel and entertainment options. Typically, this sector offers a wide range of job opportunities across various industries, including leisure, education, and corporate sectors.

Salary expectations for roles within the tourism and hospitality industry can vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries tend to be in line with or slightly above those found in the broader service industry. However, it’s essential to note that actual salaries may differ significantly due to variations in these factors. For example, a hotel manager in a large international chain may earn significantly more than an entry-level receptionist at a smaller local establishment.

Common skills required for roles in the tourism and hospitality industry include excellent customer service skills, language proficiency (English and/or Afrikaans), communication and problem-solving abilities, and adaptability in fast-paced environments. Additionally, many employers seek candidates with experience in food and beverage management, event planning, or marketing and sales. Other valuable skills include digital literacy, analytical thinking, and leadership potential.

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The tourism and hospitality industry commonly employs professionals in various sectors, including financial services sector (e.g., tour operators, travel agencies), technology industry (e.g., app development, online booking platforms), manufacturing sector (e.g., food and beverage production), as well as local businesses catering to the needs of tourists and visitors. These industries often require individuals with a strong understanding of the local market, cultural sensitivity, and knowledge of regional attractions.

Career progression opportunities in the tourism and hospitality industry are diverse and varied. Typically, entry-level positions can lead to roles such as department manager or team leader within a few years, while more experienced professionals may take on senior management positions or start their own businesses. Ongoing development and education can help individuals stay up-to-date with industry trends, enhancing their skills and career prospects.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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