Job Description
About the Role
Join our team as a Front Office Professional in Cape Town, where you will provide administrative support to our legal department. As an experienced front office professional, you will be responsible for managing the day-to-day operations of the office, handling client inquiries, and providing exceptional customer service.
Key Responsibilities
- Welcoming guests professionally, handling client enquiries with incoming calls and emails
- Assist with content and research on various topics relating to special projects that arise
- Provide support for the team
- Assist with all projects to improve efficiency and transparency within the department and internal clients
- Initiate new projects and add value by contributing your ideas and expertise
- Manage and draft all correspondence requirements for their various clients
- Updating the database and ensuring all details for their systems are accurate and correctly displayed
- Ordering of office consumables and managing this portfolio
Requirements
- Corporate administration, reception, and executive assistance experience
- Minimum three years in a similar environment
- Proficient on computer, willing to learn and grow with new packages
- Excellent interpersonal and customer service skills
- Ability to function in a high-paced, and at times stressful environment
- An independent worker who can exercise discretion and good judgment
- Excellent organization skill, attention to detail, written and verbal communication skills
Qualifications
- Minimum three years experience (specific degree or certification not required)
Salary & Benefits
Salary: R negotiable dependent on experience
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Office Automation Jobs in Western Cape
In the Western Cape region, office automation positions are in high demand across various industries, typically requiring a blend of technical and administrative skills. Generally, these roles involve automating and streamlining business processes to increase efficiency and productivity.
Typically, salaries for office automation professionals in the Western Cape range from approximately R200 000 to R500 000 per annum, depending on factors such as experience, company size, industry sector, and specific job requirements. However, it’s essential to note that actual salaries can vary significantly due to these varying factors. Additionally, bonuses, benefits, and other perks can also impact the overall remuneration package.
Common skills required for office automation roles include proficiency in software applications such as Microsoft Office, Google Suite, and industry-specific tools; strong analytical and problem-solving abilities; excellent communication and interpersonal skills; attention to detail and organisational skills; and experience with automation technologies such as workflows, macros, and scripts. Other essential skills may include data analysis, reporting, and business acumen.
Office automation professionals are commonly found in various industries, including financial services sector, technology industry, manufacturing sector, and public administration. These roles often require adaptability and flexibility to work in different departments or teams, and to support various stakeholders across the organisation.
Career development opportunities for office automation professionals in the Western Cape are plentiful, with many organisations offering training and development programs to enhance technical skills and business acumen. Typically, career progression paths may include specialist roles such as process analyst, workflow manager, or automation consultant, or more senior positions like team leader or department head. Generally, experience, leadership potential, and a commitment to ongoing learning and professional development are key factors in advancing one’s career in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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