Job Description
About the Role
A well-established orthopaedic surgical practice is seeking a professional and experienced Medical Receptionist for a maternity cover contract. We are looking for a highly organized and detail-oriented individual to join our team and ensure smooth front-office operations while delivering exceptional patient care.
Key Responsibilities
- Welcome and assist patients courteously, both in person and telephonically
- Register new patients and accurately capture medical aid and insurance information
- Manage and schedule patient appointments efficiently
- Coordinate theatre bookings and compile theatre lists, liaising with relevant teams
- Confirm appointments via phone, email, or messaging systems
- Handle appointment cancellations and rescheduling
- Respond professionally and timeously to patient, family, and healthcare provider enquiries
- Manage incoming and outgoing emails and messages accurately
- Perform general administrative duties, including filing, photocopying, and document control
- Assist with typing clinical notes, motivation letters, and feedback reports
- Receive and process cash and card payments, including receipting
- Liaise with medical aids regarding authorisations, admissions, and related queries
- Maintain practice inventory, monitor stock levels, and arrange supply orders
Requirements
- Matric Certificate
- Minimum of 2 years’ experience in a medical or surgical practice
- Experience working with medical aid schemes
- Computer literate with working knowledge of Microsoft Office
- Experience with medical practice software (e.g. VeriClaim) will be advantageous; training will be provided
Qualifications
- Matric Certificate
Salary & Benefits
No salary information is available for this position, as it was not mentioned in the original job description.
[DO NOT include a “How to Apply” section – this is added automatically]
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Buffalo City
In Buffalo City, the administrative sector is a significant contributor to the local economy, with many industries requiring skilled clerical staff to manage their day-to-day operations. Typically, these roles involve providing high-quality support services to teams and managers, ensuring efficient workflow and effective communication.
Generally, salaries for admin/clerical/secretarial positions in Buffalo City are moderate, ranging from R400 000 to R700 000 per annum, depending on factors such as experience, company size, and industry sector. Experience is a significant factor, with more senior roles commanding higher salaries. Additionally, companies operating in the financial services sector or technology industry may offer slightly higher salaries due to the nature of their work. However, it’s essential to note that these figures are broad estimates and actual salaries can vary significantly.
Common skills required for administrative roles include proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), strong communication and interpersonal skills, attention to detail, organisational abilities, and a basic understanding of data management principles. In some cases, knowledge of specific software applications such as CRM systems or accounting packages may be beneficial. Typically, administrative staff also need to be adaptable and flexible in their work, with the ability to multitask and prioritise tasks effectively.
Buffalo City is home to several industries that commonly employ admin/clerical/secretarial staff, including financial services sector, technology industry, manufacturing sector, and public sector organisations. These roles often involve working as part of a team, supporting senior managers or team leaders, and ensuring seamless day-to-day operations. In terms of career development, administrative staff can expect opportunities for progression into supervisory or management roles within the organisation, or transition to other fields such as human resources or training and development.
Overall, careers in admin/clerical/secretarial roles offer a stable and rewarding path for those interested in working behind the scenes to support business success. With the right skills and experience, administrative staff can look forward to a range of opportunities for growth and development within their organisation, as well as potential career advancement into other fields.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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